Guernsey Customer Survey

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* 1. Please provide your contact information below.

Name:

Company Name:

Address:

Email:

Phone Number:

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* 2. On a scale of 1-10, please rate Guernsey, Inc. in the following:

	Not the greatest	2	3	4	5	6	7	8	9	Better than best
Availability of Guernsey staff	Availability of Guernsey staff Not the greatest	Availability of Guernsey staff 2	Availability of Guernsey staff 3	Availability of Guernsey staff 4	Availability of Guernsey staff 5	Availability of Guernsey staff 6	Availability of Guernsey staff 7	Availability of Guernsey staff 8	Availability of Guernsey staff 9	Availability of Guernsey staff Better than best
Knowledge, helpfulness and attitude of Guernsey staff	Knowledge, helpfulness and attitude of Guernsey staff Not the greatest	Knowledge, helpfulness and attitude of Guernsey staff 2	Knowledge, helpfulness and attitude of Guernsey staff 3	Knowledge, helpfulness and attitude of Guernsey staff 4	Knowledge, helpfulness and attitude of Guernsey staff 5	Knowledge, helpfulness and attitude of Guernsey staff 6	Knowledge, helpfulness and attitude of Guernsey staff 7	Knowledge, helpfulness and attitude of Guernsey staff 8	Knowledge, helpfulness and attitude of Guernsey staff 9	Knowledge, helpfulness and attitude of Guernsey staff Better than best
Ease of online ordering	Ease of online ordering Not the greatest	Ease of online ordering 2	Ease of online ordering 3	Ease of online ordering 4	Ease of online ordering 5	Ease of online ordering 6	Ease of online ordering 7	Ease of online ordering 8	Ease of online ordering 9	Ease of online ordering Better than best
Ease of ordering by phone	Ease of ordering by phone Not the greatest	Ease of ordering by phone 2	Ease of ordering by phone 3	Ease of ordering by phone 4	Ease of ordering by phone 5	Ease of ordering by phone 6	Ease of ordering by phone 7	Ease of ordering by phone 8	Ease of ordering by phone 9	Ease of ordering by phone Better than best
Attitude and helpfulness of order taker when ordering by phone	Attitude and helpfulness of order taker when ordering by phone Not the greatest	Attitude and helpfulness of order taker when ordering by phone 2	Attitude and helpfulness of order taker when ordering by phone 3	Attitude and helpfulness of order taker when ordering by phone 4	Attitude and helpfulness of order taker when ordering by phone 5	Attitude and helpfulness of order taker when ordering by phone 6	Attitude and helpfulness of order taker when ordering by phone 7	Attitude and helpfulness of order taker when ordering by phone 8	Attitude and helpfulness of order taker when ordering by phone 9	Attitude and helpfulness of order taker when ordering by phone Better than best
Accuracy of products when received	Accuracy of products when received Not the greatest	Accuracy of products when received 2	Accuracy of products when received 3	Accuracy of products when received 4	Accuracy of products when received 5	Accuracy of products when received 6	Accuracy of products when received 7	Accuracy of products when received 8	Accuracy of products when received 9	Accuracy of products when received Better than best
Condition and quality of products when delivered	Condition and quality of products when delivered Not the greatest	Condition and quality of products when delivered 2	Condition and quality of products when delivered 3	Condition and quality of products when delivered 4	Condition and quality of products when delivered 5	Condition and quality of products when delivered 6	Condition and quality of products when delivered 7	Condition and quality of products when delivered 8	Condition and quality of products when delivered 9	Condition and quality of products when delivered Better than best
Timeliness of delivery as required	Timeliness of delivery as required Not the greatest	Timeliness of delivery as required 2	Timeliness of delivery as required 3	Timeliness of delivery as required 4	Timeliness of delivery as required 5	Timeliness of delivery as required 6	Timeliness of delivery as required 7	Timeliness of delivery as required 8	Timeliness of delivery as required 9	Timeliness of delivery as required Better than best
Helpfulness/attitude of your delivery driver	Helpfulness/attitude of your delivery driver Not the greatest	Helpfulness/attitude of your delivery driver 2	Helpfulness/attitude of your delivery driver 3	Helpfulness/attitude of your delivery driver 4	Helpfulness/attitude of your delivery driver 5	Helpfulness/attitude of your delivery driver 6	Helpfulness/attitude of your delivery driver 7	Helpfulness/attitude of your delivery driver 8	Helpfulness/attitude of your delivery driver 9	Helpfulness/attitude of your delivery driver Better than best
Timeliness of corrective action when errors occur	Timeliness of corrective action when errors occur Not the greatest	Timeliness of corrective action when errors occur 2	Timeliness of corrective action when errors occur 3	Timeliness of corrective action when errors occur 4	Timeliness of corrective action when errors occur 5	Timeliness of corrective action when errors occur 6	Timeliness of corrective action when errors occur 7	Timeliness of corrective action when errors occur 8	Timeliness of corrective action when errors occur 9	Timeliness of corrective action when errors occur Better than best
Ease of returns	Ease of returns Not the greatest	Ease of returns 2	Ease of returns 3	Ease of returns 4	Ease of returns 5	Ease of returns 6	Ease of returns 7	Ease of returns 8	Ease of returns 9	Ease of returns Better than best
Availability of Account Manager	Availability of Account Manager Not the greatest	Availability of Account Manager 2	Availability of Account Manager 3	Availability of Account Manager 4	Availability of Account Manager 5	Availability of Account Manager 6	Availability of Account Manager 7	Availability of Account Manager 8	Availability of Account Manager 9	Availability of Account Manager Better than best

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* 3. Overall, how satisfied are you with Guernsey, Inc.?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 4. How can we improve your Guernsey experience?

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* 5. Do you have any other comments, questions, or concerns?