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* 1. Please select the name of the AASHTO re:source Assessor who conducted your assessment:

This is the individual that conducted the most recent AASHTO re:source assessment of your laboratory.  If more than one Assessor conducted your assessment, please submit a separate evaluation for each individual.

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* 2. How satisfied were you with the Assessor's communication with your laboratory staff prior to the assessment? (Did the Assessor provide an agenda, discuss logistics, and answer your questions prior to conducting the assessment?)

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* 3. How satisfied were you with the Assessor's communication with your laboratory staff during the assessment? (Consider the interaction the Assessor had with your staff and how the Assessor communicated assessment findings.)

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* 4. Did the Assessor exhibit behaviors that align with AASHTO's core values of Collaboration, Transparency, Trust & Integrity, DE&I (Diversity, Equity, & Inclusion), and Safety?

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* 5. How satisfied were you with the accuracy of the assessment findings? (Were all findings based on requirements in applicable standards and your laboratory's quality management system?)

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* 6. Our mission is to work with our customers through teamwork and education to continually improve the quality of laboratory testing. How satisfied were you that this was accomplished during your assessment?

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* 7. In what area(s) have you seen the most improvement in your laboratory resulting from AASHTO re:source assessments? Choose all that apply.

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* 8. Comments about your Assessor:

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* 9. What did you like about the laboratory assessment?

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* 10. What didn't you like about the laboratory assessment?

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* 11. Comments about the support services you have received from our Administrative staff (Sara Holsinger, Mark Ambrosini, and Stephen Amaya, rather than your Quality Analyst): (Consider the helpfulness, timeliness, and professionalism of interactions and communications.)

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* 12. Please list any testing standards and/or materials that you would like us to consider adding to the scope of the AASHTO re:source Laboratory Assessment Program.  (Please indicate specific AASHTO and ASTM standards.)

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* 13. Additional comments:

It is helpful if you include identifying information below.  We may contact you only if you agree to be contacted.  Your comments will in no way affect your laboratory's relationship with AASHTO re:source or its standing in the AASHTO Accreditation Program (AAP).

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* 14. Contact Information:

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* 15. May we contact you about your feedback if we have questions?

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* 16. May we have your permission to include your comments in future publications?  (Your name and the name of your organization will not be identified in the publications.)

Thank you for taking the time to submit feedback!  Your comments will help us improve the quality of our programs and services.

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