WSU-NIAR Customer Satisfaction Question Title * 1. Please rate NIAR on the following 5: Excellent 4: Good 3: Average 2: Below Average 1: Poor Service Delivery Service Delivery 5: Excellent Service Delivery 4: Good Service Delivery 3: Average Service Delivery 2: Below Average Service Delivery 1: Poor Service Quality Service Quality 5: Excellent Service Quality 4: Good Service Quality 3: Average Service Quality 2: Below Average Service Quality 1: Poor Overall Customer Service Overall Customer Service 5: Excellent Overall Customer Service 4: Good Overall Customer Service 3: Average Overall Customer Service 2: Below Average Overall Customer Service 1: Poor Question Title * 2. Are you aware of our website at www.niar.wichita.edu? Yes No Question Title * 3. How important is supplier accreditation to your company? Very Important Somewhat Important Not Important Question Title * 4. Which type of accreditation is most important to you or your organization? ISO 9001 ISO/IEC 17025 Other (please specify) Question Title * 5. Additional input? Done