NHRS New Retiree Survey

In order to provide you with the best possible service, the New Hampshire Retirement System would appreciate a few moments of your time to fill out a brief online survey. 
 
Please rate your experience concerning your recent retirement.
1.Please select the member classification from which you retired:
2.Please indicate the type of retirement benefit you are receiving:
3.How satisfied are you with the following:
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Phone system navigation (if applicable)
Email (if applicable)
Initial contact with an NHRS representative (if applicable)
Follow-up contact with an NHRS representative (if applicable)
Clarity of written materials
Ease of paperwork required to complete your retirement
4.Did you have an appointment with an NHRS benefits specialist prior to your retirement?
Yes
No
5.How satisfied are you with the service provided by NHRS staff during the retirement process?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Friendliness / Professionalism / Courtesy
Knowledge
Clarity of verbal explanation
Provided follow-up information as promised (if applicable)
6.Overall, how satisfied are you with your experience?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
7.Please share any additional comments regarding your retirement experience. We are interested in your positive feedback, as well as any areas that you believe need improvement.
8.Contact Information (optional):
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