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NHRS Member Appointment Survey

In order to provide you with the best possible service, the New Hampshire Retirement System would appreciate a few moments of your time to fill out a brief online survey. 
 
Please rate your experience concerning your NHRS member counseling appointment.
1.How satisfied are you with the following:
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Phone system navigation (if applicable)
Email (if applicable)
Initial contact with a representative
Date and time met your needs
Reception upon arrival
2.How satisfied are you with the service provided by the Benefits Specialist who conducted the appointment?  
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Friendliness / Professionalism / Courtesy
Knowledge
Clarity of verbal explanation 
Clarity of written materials (if applicable)
3.Overall, how satisfied are you with your experience?
Very Satisified
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
4.Please share any additional comments regarding your appointment. We are interested in your positive feedback, as well as any areas that you believe need improvement. 
5.Contact Information (optional):
6.How do you prefer to communicate with NHRS?
7.Do you use the NHRS toll-free phone number?
8.Did you know NHRS had a toll-free phone number?
9.Would you use the toll-free number to communicate with NHRS?
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