North Hampton Public Library Survey

We're excited to announce the development of our new 5-year strategic plan. To ensure this plan reflects the needs and aspirations of our community, we're seeking your valuable input. Your feedback will help us establish priorities and create a clear, focused direction for the future.

Please take a moment to complete our survey by Friday, December 20, 2024. Your participation is greatly appreciated.

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* 1. Do you have a North Hampton Public Library Card?

Yes

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* 2. Do you live in North Hampton?

Yes

No. Please tell us where you live?

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* 3. How often do you visit the library in person?

Daily

Weekly

Monthly

Yearly

Never

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* 4. If you do not visit the library in person, do you use the library's downloadable eBooks, audiobooks, streaming movies and/or other online resources?

Yes, I do use the library's 24/7 Library.

No, I do not use the library's 24/7 Library.

I did not know the library offered these services.

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* 5. If you have visited the library in the past year, what were your main reasons for visiting? (Check all that apply.)

Borrow books, DVDs, audio books, and/or magazines

Borrow something from the Library of Things (such as board games, bird watching kit, Nintendo Switch and games, portable paper shredder, Pickleball set, etc.) For a complete list of things, go to https://nhplib.org/library-of-things/

Attend an Adult Program (18+)

Attend a Teen Program (7th-12th grade)

Attend a Children's Program (birth-6th grade)

Use a public computer

Use a printer, copier, scanner and/or fax machine

Use the free Wi-Fi

Use a study room

Use and/or attend a meeting in the meeting room

View an exhibit and/or display

Get help using technology

Find a quiet place to read, work or study

Have a document notarized

Get help from library staff

Visit with friends

Other (please specify)

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* 6. How satisfied are you with the current North Hampton Library's services?

	Very satisfied	Satisfied	Neither satisfied or dissatisfied	Dissatisfied	Very dissatisfied	Not familiar or do not use these services
Adult collection	Adult collection Very satisfied	Adult collection Satisfied	Adult collection Neither satisfied or dissatisfied	Adult collection Dissatisfied	Adult collection Very dissatisfied	Adult collection Not familiar or do not use these services
Library of Things collection	Library of Things collection Very satisfied	Library of Things collection Satisfied	Library of Things collection Neither satisfied or dissatisfied	Library of Things collection Dissatisfied	Library of Things collection Very dissatisfied	Library of Things collection Not familiar or do not use these services
Teen collection	Teen collection Very satisfied	Teen collection Satisfied	Teen collection Neither satisfied or dissatisfied	Teen collection Dissatisfied	Teen collection Very dissatisfied	Teen collection Not familiar or do not use these services
Tween collection	Tween collection Very satisfied	Tween collection Satisfied	Tween collection Neither satisfied or dissatisfied	Tween collection Dissatisfied	Tween collection Very dissatisfied	Tween collection Not familiar or do not use these services
Children's collection	Children's collection Very satisfied	Children's collection Satisfied	Children's collection Neither satisfied or dissatisfied	Children's collection Dissatisfied	Children's collection Very dissatisfied	Children's collection Not familiar or do not use these services
Free wireless internet (Wi-Fi)	Free wireless internet (Wi-Fi) Very satisfied	Free wireless internet (Wi-Fi) Satisfied	Free wireless internet (Wi-Fi) Neither satisfied or dissatisfied	Free wireless internet (Wi-Fi) Dissatisfied	Free wireless internet (Wi-Fi) Very dissatisfied	Free wireless internet (Wi-Fi) Not familiar or do not use these services
Public computers	Public computers Very satisfied	Public computers Satisfied	Public computers Neither satisfied or dissatisfied	Public computers Dissatisfied	Public computers Very dissatisfied	Public computers Not familiar or do not use these services
Printer, copier, scanner/fax machines	Printer, copier, scanner/fax machines Very satisfied	Printer, copier, scanner/fax machines Satisfied	Printer, copier, scanner/fax machines Neither satisfied or dissatisfied	Printer, copier, scanner/fax machines Dissatisfied	Printer, copier, scanner/fax machines Very dissatisfied	Printer, copier, scanner/fax machines Not familiar or do not use these services
Reference and research help	Reference and research help Very satisfied	Reference and research help Satisfied	Reference and research help Neither satisfied or dissatisfied	Reference and research help Dissatisfied	Reference and research help Very dissatisfied	Reference and research help Not familiar or do not use these services
One-on-one technology help	One-on-one technology help Very satisfied	One-on-one technology help Satisfied	One-on-one technology help Neither satisfied or dissatisfied	One-on-one technology help Dissatisfied	One-on-one technology help Very dissatisfied	One-on-one technology help Not familiar or do not use these services
Reserving a meeting room	Reserving a meeting room Very satisfied	Reserving a meeting room Satisfied	Reserving a meeting room Neither satisfied or dissatisfied	Reserving a meeting room Dissatisfied	Reserving a meeting room Very dissatisfied	Reserving a meeting room Not familiar or do not use these services
Overall customer service	Overall customer service Very satisfied	Overall customer service Satisfied	Overall customer service Neither satisfied or dissatisfied	Overall customer service Dissatisfied	Overall customer service Very dissatisfied	Overall customer service Not familiar or do not use these services

If you marked that you were dissatisfied with a service, please tell us how it could be improved.

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* 7. How satisfied are you with the current North Hampton Library's programs?

	Very satisfied	Satisfied	Neither satisfied or dissatisfied	Dissatisfied	Very dissatisfied	Not familiar or do not attend this type of program
Adult Programs	Adult Programs Very satisfied	Adult Programs Satisfied	Adult Programs Neither satisfied or dissatisfied	Adult Programs Dissatisfied	Adult Programs Very dissatisfied	Adult Programs Not familiar or do not attend this type of program
Teen Programs	Teen Programs Very satisfied	Teen Programs Satisfied	Teen Programs Neither satisfied or dissatisfied	Teen Programs Dissatisfied	Teen Programs Very dissatisfied	Teen Programs Not familiar or do not attend this type of program
Tween Programs	Tween Programs Very satisfied	Tween Programs Satisfied	Tween Programs Neither satisfied or dissatisfied	Tween Programs Dissatisfied	Tween Programs Very dissatisfied	Tween Programs Not familiar or do not attend this type of program
Children's Programs	Children's Programs Very satisfied	Children's Programs Satisfied	Children's Programs Neither satisfied or dissatisfied	Children's Programs Dissatisfied	Children's Programs Very dissatisfied	Children's Programs Not familiar or do not attend this type of program
Family Programs	Family Programs Very satisfied	Family Programs Satisfied	Family Programs Neither satisfied or dissatisfied	Family Programs Dissatisfied	Family Programs Very dissatisfied	Family Programs Not familiar or do not attend this type of program
All Ages Programs	All Ages Programs Very satisfied	All Ages Programs Satisfied	All Ages Programs Neither satisfied or dissatisfied	All Ages Programs Dissatisfied	All Ages Programs Very dissatisfied	All Ages Programs Not familiar or do not attend this type of program

If you rated anything dissatisfied, please tell us how we could improve this program.

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* 8. Programming at the library has become a major focus of what a library offers.
Please tell us if the following adult programs would be of interest to you.

	Extremely interested	Very interested	Somewhat interested	Not so interested	Not at all interested
Multi-generational	Multi-generational Extremely interested	Multi-generational Very interested	Multi-generational Somewhat interested	Multi-generational Not so interested	Multi-generational Not at all interested
Cultural	Cultural Extremely interested	Cultural Very interested	Cultural Somewhat interested	Cultural Not so interested	Cultural Not at all interested
Historical	Historical Extremely interested	Historical Very interested	Historical Somewhat interested	Historical Not so interested	Historical Not at all interested
Educational	Educational Extremely interested	Educational Very interested	Educational Somewhat interested	Educational Not so interested	Educational Not at all interested
Interactive (arts & crafts, games, trivia nights, escape rooms, etc.)	Interactive (arts & crafts, games, trivia nights, escape rooms, etc.) Extremely interested	Interactive (arts & crafts, games, trivia nights, escape rooms, etc.) Very interested	Interactive (arts & crafts, games, trivia nights, escape rooms, etc.) Somewhat interested	Interactive (arts & crafts, games, trivia nights, escape rooms, etc.) Not so interested	Interactive (arts & crafts, games, trivia nights, escape rooms, etc.) Not at all interested
Performing arts (concerts, dance programs, etc.	Performing arts (concerts, dance programs, etc. Extremely interested	Performing arts (concerts, dance programs, etc. Very interested	Performing arts (concerts, dance programs, etc. Somewhat interested	Performing arts (concerts, dance programs, etc. Not so interested	Performing arts (concerts, dance programs, etc. Not at all interested
Hot topics or current event conversations	Hot topics or current event conversations Extremely interested	Hot topics or current event conversations Very interested	Hot topics or current event conversations Somewhat interested	Hot topics or current event conversations Not so interested	Hot topics or current event conversations Not at all interested
Technology	Technology Extremely interested	Technology Very interested	Technology Somewhat interested	Technology Not so interested	Technology Not at all interested
Literacy programs (book clubs, writing workshops, etc.	Literacy programs (book clubs, writing workshops, etc. Extremely interested	Literacy programs (book clubs, writing workshops, etc. Very interested	Literacy programs (book clubs, writing workshops, etc. Somewhat interested	Literacy programs (book clubs, writing workshops, etc. Not so interested	Literacy programs (book clubs, writing workshops, etc. Not at all interested
Language learning (English as a second language or learning a new language)	Language learning (English as a second language or learning a new language) Extremely interested	Language learning (English as a second language or learning a new language) Very interested	Language learning (English as a second language or learning a new language) Somewhat interested	Language learning (English as a second language or learning a new language) Not so interested	Language learning (English as a second language or learning a new language) Not at all interested

Please tell us any other programming topics you would be interested in attending.

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* 9. Now, please tell us what youth and family programs you would be most interested in attending.

Multicultural

STEAM (Science, Technology, Engineering, Art and Math)

Gaming (Minecraft, Dungeons & Dragons, etc.)

Book Clubs

Crafts

Storytimes (ages 0-5)

Programs for neurodiverse youth

Movement/Dance

Homework help

Parenting

Please tell us any other youth and family programs you would be interested in attending.

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* 10. Please tell us how important the following services are to you.

	Extremely important	Somewhat Important	Not at all important
Providing physical materials (books, audiobooks, newspapers, magazines, and DVDs)	Providing physical materials (books, audiobooks, newspapers, magazines, and DVDs) Extremely important	Providing physical materials (books, audiobooks, newspapers, magazines, and DVDs) Somewhat Important	Providing physical materials (books, audiobooks, newspapers, magazines, and DVDs) Not at all important
Providing downloadable books and online services	Providing downloadable books and online services Extremely important	Providing downloadable books and online services Somewhat Important	Providing downloadable books and online services Not at all important
Providing non-traditional items to borrow (musical instruments, tools, etc.)	Providing non-traditional items to borrow (musical instruments, tools, etc.) Extremely important	Providing non-traditional items to borrow (musical instruments, tools, etc.) Somewhat Important	Providing non-traditional items to borrow (musical instruments, tools, etc.) Not at all important
Providing public computers and Wi-Fi access	Providing public computers and Wi-Fi access Extremely important	Providing public computers and Wi-Fi access Somewhat Important	Providing public computers and Wi-Fi access Not at all important
Promoting literacy among children and adults	Promoting literacy among children and adults Extremely important	Promoting literacy among children and adults Somewhat Important	Promoting literacy among children and adults Not at all important
Support educational attainment for all ages	Support educational attainment for all ages Extremely important	Support educational attainment for all ages Somewhat Important	Support educational attainment for all ages Not at all important
Hosting events and programs	Hosting events and programs Extremely important	Hosting events and programs Somewhat Important	Hosting events and programs Not at all important
Offering a community gathering place	Offering a community gathering place Extremely important	Offering a community gathering place Somewhat Important	Offering a community gathering place Not at all important
Offering a meeting space for organizations and community groups	Offering a meeting space for organizations and community groups Extremely important	Offering a meeting space for organizations and community groups Somewhat Important	Offering a meeting space for organizations and community groups Not at all important
Offering quiet places for reading, studying and working	Offering quiet places for reading, studying and working Extremely important	Offering quiet places for reading, studying and working Somewhat Important	Offering quiet places for reading, studying and working Not at all important
Providing services for job-seekers and businesses	Providing services for job-seekers and businesses Extremely important	Providing services for job-seekers and businesses Somewhat Important	Providing services for job-seekers and businesses Not at all important

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* 11. The following LIBRARY PRIORITIES were identified during our focus group discussions. Please tell us how important each priority is for you.

	1 (Most important)	2	3	4	5 (Least important)
Digital Literacy and Technology Access: The library could offer classes on digital skills, safe online practices, and navigating new technologies like AI.	Digital Literacy and Technology Access: The library could offer classes on digital skills, safe online practices, and navigating new technologies like AI. 1 (Most important)	Digital Literacy and Technology Access: The library could offer classes on digital skills, safe online practices, and navigating new technologies like AI. 2	Digital Literacy and Technology Access: The library could offer classes on digital skills, safe online practices, and navigating new technologies like AI. 3	Digital Literacy and Technology Access: The library could offer classes on digital skills, safe online practices, and navigating new technologies like AI. 4	Digital Literacy and Technology Access: The library could offer classes on digital skills, safe online practices, and navigating new technologies like AI. 5 (Least important)
Cultural and Educational Program Expansion: As a cultural hub, the library could broaden its program offerings to include more arts, culture, and educational events.	Cultural and Educational Program Expansion: As a cultural hub, the library could broaden its program offerings to include more arts, culture, and educational events. 1 (Most important)	Cultural and Educational Program Expansion: As a cultural hub, the library could broaden its program offerings to include more arts, culture, and educational events. 2	Cultural and Educational Program Expansion: As a cultural hub, the library could broaden its program offerings to include more arts, culture, and educational events. 3	Cultural and Educational Program Expansion: As a cultural hub, the library could broaden its program offerings to include more arts, culture, and educational events. 4	Cultural and Educational Program Expansion: As a cultural hub, the library could broaden its program offerings to include more arts, culture, and educational events. 5 (Least important)
Enhanced Community Engagement and Outreach: The library could be a community connector by offering programs that foster civic involvement, partnerships with town departments, and outreach to isolated residents.	Enhanced Community Engagement and Outreach: The library could be a community connector by offering programs that foster civic involvement, partnerships with town departments, and outreach to isolated residents. 1 (Most important)	Enhanced Community Engagement and Outreach: The library could be a community connector by offering programs that foster civic involvement, partnerships with town departments, and outreach to isolated residents. 2	Enhanced Community Engagement and Outreach: The library could be a community connector by offering programs that foster civic involvement, partnerships with town departments, and outreach to isolated residents. 3	Enhanced Community Engagement and Outreach: The library could be a community connector by offering programs that foster civic involvement, partnerships with town departments, and outreach to isolated residents. 4	Enhanced Community Engagement and Outreach: The library could be a community connector by offering programs that foster civic involvement, partnerships with town departments, and outreach to isolated residents. 5 (Least important)
Communications and Marketing: Building a comprehensive communication strategy will help raise awareness about the library’s services, programs, and resources.	Communications and Marketing: Building a comprehensive communication strategy will help raise awareness about the library’s services, programs, and resources. 1 (Most important)	Communications and Marketing: Building a comprehensive communication strategy will help raise awareness about the library’s services, programs, and resources. 2	Communications and Marketing: Building a comprehensive communication strategy will help raise awareness about the library’s services, programs, and resources. 3	Communications and Marketing: Building a comprehensive communication strategy will help raise awareness about the library’s services, programs, and resources. 4	Communications and Marketing: Building a comprehensive communication strategy will help raise awareness about the library’s services, programs, and resources. 5 (Least important)
Staff Development and Resource Investment: Investing in staff training, particularly in technology skills and providing resources to meet the needs of the community.	Staff Development and Resource Investment: Investing in staff training, particularly in technology skills and providing resources to meet the needs of the community. 1 (Most important)	Staff Development and Resource Investment: Investing in staff training, particularly in technology skills and providing resources to meet the needs of the community. 2	Staff Development and Resource Investment: Investing in staff training, particularly in technology skills and providing resources to meet the needs of the community. 3	Staff Development and Resource Investment: Investing in staff training, particularly in technology skills and providing resources to meet the needs of the community. 4	Staff Development and Resource Investment: Investing in staff training, particularly in technology skills and providing resources to meet the needs of the community. 5 (Least important)
Sustainability: This could include making the library more environmentally friendly, using the outdoor space for programs, having programs related to sustainability, and ways to enhance resource sharing in the library.	Sustainability: This could include making the library more environmentally friendly, using the outdoor space for programs, having programs related to sustainability, and ways to enhance resource sharing in the library. 1 (Most important)	Sustainability: This could include making the library more environmentally friendly, using the outdoor space for programs, having programs related to sustainability, and ways to enhance resource sharing in the library. 2	Sustainability: This could include making the library more environmentally friendly, using the outdoor space for programs, having programs related to sustainability, and ways to enhance resource sharing in the library. 3	Sustainability: This could include making the library more environmentally friendly, using the outdoor space for programs, having programs related to sustainability, and ways to enhance resource sharing in the library. 4	Sustainability: This could include making the library more environmentally friendly, using the outdoor space for programs, having programs related to sustainability, and ways to enhance resource sharing in the library. 5 (Least important)

Do you have another priority the library should consider that is not listed here?

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* 12. What is an issue or challenge you wish the library could help you with?

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* 13. What three words do you hope will define the North Hampton Public Library in the future?
Please do not use phrases, just one word for each box.

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* 14. How old are you?

Under 18

18-24

25-34

35-44

45-54

55-64

65-74

75+

Prefer not to say

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* 15. How many children, by age, currently live in your household?

Less than 1 year old

1 year old

2 years old

3 years old

4 years old

5 years old

6 years old

7 years old

8 years old

9 years old

10 years old

11 years old

12 years old

13 years old

14 years old

15 years old

16 years old

17 years old

18 years old or older

North Hampton Public Library Survey

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* 1. Do you have a North Hampton Public Library Card?

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* 2. Do you live in North Hampton?

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* 3. How often do you visit the library in person?

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* 4. If you do not visit the library in person, do you use the library's downloadable eBooks, audiobooks, streaming movies and/or other online resources?

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* 5. If you have visited the library in the past year, what were your main reasons for visiting? (Check all that apply.)

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* 6. How satisfied are you with the current North Hampton Library's services?

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* 7. How satisfied are you with the current North Hampton Library's programs?

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* 8. Programming at the library has become a major focus of what a library offers.Please tell us if the following adult programs would be of interest to you.

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* 9. Now, please tell us what youth and family programs you would be most interested in attending.

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* 10. Please tell us how important the following services are to you.

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* 11. The following LIBRARY PRIORITIES were identified during our focus group discussions. Please tell us how important each priority is for you.

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* 12. What is an issue or challenge you wish the library could help you with?

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* 13. What three words do you hope will define the North Hampton Public Library in the future?Please do not use phrases, just one word for each box.

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* 14. How old are you?

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* 15. How many children, by age, currently live in your household?

* 8. Programming at the library has become a major focus of what a library offers.
Please tell us if the following adult programs would be of interest to you.

* 13. What three words do you hope will define the North Hampton Public Library in the future?
Please do not use phrases, just one word for each box.