Agency Service Survey Vermont Agency of Agriculture's Service Survey We are actively working to improve the service that we provide to farmers, producers, partners and consumers. By completing this survey, you will help us determine where we need to focus our energies. We appreciate your time. Thank you. OK Question Title * 1. What Division/Section did you interact with today? Agricultural Development Animal Health Business Office/Licensing & Registration Consumer Protection Dairy Meat Inspection Plant Industry & Insects Pesticides Vermont Agriculture & Environmental Laborator Water Quality Office of the Secretary Don't Know OK Question Title * 2. How long did it take for the employee to respond to your initial request? Same business day Within 2 business days 3-4 business days 5 or more business days Other (please specify) OK Question Title * 3. Employee was polite and courteous Exceeded expectations Met expectations Needs improvement Not applicable OK Question Title * 4. Employee understood your issue or question Exceeded expectations Met expectations Needs improvement Not applicable OK Question Title * 5. Employee addressed your issue in a timely manner Exceeded expectations Met expectations Needs improvement Not applicable OK Question Title * 6. The resolution of your issue was complete Exceeded expectations Met expectations Needs improvement Not applicable OK Question Title * 7. If an immediate answer was not available, was a time frame provided or were you referred to an appropriate point of contact? Exceeded expectations Met expectations Needs improvement Not applicable OK Question Title * 8. Overall, were you satisfied with the service provider? Yes No OK Question Title * 9. Please provide any additional details/comments about your recent experience with this employee. OK Question Title * 10. Would you like to be contacted for follow up on your survey response? If so please provide contact information (name, email and/or phone number). OK The purpose of this survey is to obtain information to assist the Vermont Agency of Agriculture in fulfilling its duties under Vermont law. Completion of this survey is voluntary. Information collected may be subject to disclosure under the Vermont Public Records Act, 1 V.S.A. § 315 et al. OK DONE