ISEAA and StudyNSW Partnership Program Survey 2021/22

This is a survey to understand the changes to the business of being an education agent due to the COVID-19 pandemic and looking to the recovery of international education in 2022. Your responses will assist StudyNSW to understand the sector and for ISEAA to better represent education agents.

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* 1. Where is your education agency now located?

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* 2. Has your education agency relocated since the beginning of the pandemic?

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* 3. Does an education agency need a separate office for counselling?

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* 4. Has your agency opened to new study abroad markets in the last 18 months?

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* 5. When do you estimate that Australia will see a substantial return of students

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* 6. Due to COVID-19 what is the percentage drop in business that your company has experienced?

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* 7. In your opinion, has the Australian study abroad brand suffered in international markets?

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* 8. On average how long would your connection with a student last?

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* 9. What are the best ways to attract students to NSW and Australia? - please rank from 1-5

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* 10. What kind of industry training would you like to get from ISEAA?

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* 11. What accreditations do you believe would be important for you to have as an International Education Agent?

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* 12. What services would you like from ISEAA and StudyNSW in 2021

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* 13. Do you have any further insight or comments on the impact of COVID-19 on your business or the sector? (e.g. Good and bad examples of education agent or education provider behaviour)

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