We're always looking to improve the way we work and to deliver excellent customer service. We are asking you to fill in this brief survey if you've undertaken some business with the Council, Please tell us what went well and what we can improve.

All survey results are anonymous unless you would like us to follow up with you.

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* 1. Which service area did you contact us about?

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* 2. What was the purpose of your contact?

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* 3. How did you contact us?

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* 4. Which of these communication options would you mostly prefer to use in the future to contact us?

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* 5. How many staff members did you talk to during your enquiry?

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* 6. Did we follow up with you after your contact?

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* 7. Overall,how would you rate this contact with us?

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* 8. Tell us what you think about the way we served you and any suggestions on how we could improve?

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* 9. Would you like to talk to us about our service?

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* 10. If yes please give us your contact details

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