Excelas Client Satisfaction Survey How Are We Doing? Question Title * 1. Which of the following words would you use to describe our services (check all that apply)? Reliable Responsive On-time Accurate Good value Did not solve my problem Inaccurate Question Title * 2. Which 3 options do you value the most? Medical Record Organization 24/7 Access Through a Secure Portal HIPAA Compliance Detailed Medical Analysis Comprehensive Integrated Timeline Tool Excelas' Proprietary Technology Question Title * 3. If you could make one change or addition to our services, what would that be? Question Title * 4. What solutions do you expect from Excelas (check all that apply)? Fast, accurate organization of records Expert medical analysis to build a strong defense strategy Integrated federal/state/community guidance with corporate policies to demonstrate compliance Ability to demonstrate caregiver interactions in a calendar format Comprehensive list of caregivers with links to the medical record entry Question Title * 5. What will you say to someone who asks about Excelas? Question Title * 6. Why did you choose Excelas’ services? Question Title * 7. How likely are you to work with Excelas again? Unlikely Very likely Unlikely Very likely Question Title * 8. How likely are you to recommend Excelas to a friend or colleague? Unlikely Very likely Unlikely Very likely Question Title * 9. What else would you like us to know? Done
