Exit We’re sorry to see you go! We'd appreciate 1-2 minutes of your time to tell us why you cancelled and what we can do to improve. Your participation is voluntary, and any responses provided are anonymous. All data collected will be managed in accordance with our Privacy Policy. Question Title * What are your reasons for cancelling? (Select all that apply) Reducing the subscriptions I have Mainly shop elsewhere Had difficulty using OnePass online/Logging in issues Didn’t or won't use enough Not enough items eligible for free delivery or express click & collect Cost too high Too few benefits Poor experience with OnePass Just wanted benefits (e.g.free delivery, Flybuys) on most recent order. Reason(s) not listed above Next
