Exit We’re sorry to see you go! We'd appreciate 1-2 minutes of your time to tell us why you cancelled and what we can do to improve. Your participation is voluntary, and any responses provided are anonymous. All data collected will be managed in accordance with our Privacy Policy. Question Title * What are your reasons for cancelling? (Select all that apply) Had difficulty using OnePass online/Logging in issues Didn’t or won't use enough Too few benefits Mainly shop elsewhere Not enough items eligible for free delivery or express click & collect Reducing the subscriptions I have Just wanted benefits (e.g.free delivery, Flybuys) on most recent order. Poor experience with OnePass Cost too high Reason(s) not listed above Next
