Exit We’re sorry to see you go! We'd appreciate 1-2 minutes of your time to tell us why you cancelled and what we can do to improve. Your participation is voluntary, and any responses provided are anonymous. All data collected will be managed in accordance with our Privacy Policy. Question Title * What are your reasons for cancelling? (Select all that apply) Just wanted benefits (e.g.free delivery, Flybuys) on most recent order. Cost too high Mainly shop elsewhere Had difficulty using OnePass online/Logging in issues Reducing the subscriptions I have News that Catch will cease trading as of 30 April 2025 Too few benefits Not enough items eligible for free delivery or express click & collect Didn’t or won't use enough Poor experience with OnePass Reason(s) not listed above Next
