Exit We’re sorry to see you go! We'd appreciate 1-2 minutes of your time to tell us why you cancelled and what we can do to improve. Your participation is voluntary, and any responses provided are anonymous. All data collected will be managed in accordance with our Privacy Policy. Question Title * What are your reasons for cancelling? (Select all that apply) Not enough items eligible for free delivery or express click & collect Just wanted benefits (e.g.free delivery, Flybuys) on most recent order. Didn’t or won't use enough Cost too high Mainly shop elsewhere Too few benefits Had difficulty using OnePass online/Logging in issues Poor experience with OnePass Reducing the subscriptions I have Reason(s) not listed above Next
