Northwest Regional Airport, Terrace-Kitimat Accessibility Feedback Survey

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* 1. What is your relationship to NWRA?

Employee

Tenant

Airline Representative

Contractor

Anonymous

Other (please specify)

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* 2. How often do you visit or work in the NWRA facilities?

Daily

Weekly

Monthly

Occasionally

Rarely

Other (please specify)

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* 3. How would you rate your awareness of NWRA’s accessibility policies and initiatives?

Extremely aware

Very aware

Somewhat aware

Not so aware

Not at all aware

Other (please specify)

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* 4. Do you feel that NWRA provides sufficient information and resources regarding accessibility

Yes

Somewhat

Not sure

Other (please specify)

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* 5. Do you have a disability? If so, please indicate the type (you may select multiple options):

Mobility disability

Visual disability

Auditory disability

Cognitive disability

Communication disability

Invisible or Hidden disability

Prefer not to answer

Other (please specify)

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* 6. Have you encountered any physical barriers within NWRA facilities that affect accessibility?

Yes

Other (please specify)

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* 7. If yes, please describe the physical barriers you encountered:

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* 8. Rate the overall accessibility of NWRA’s physical facilities (e.g., entrances, restrooms, seating, etc.):

Excellent

Good

Fair

Poor

Comments:

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* 9. How accessible is the information provided by NWRA in terms of formats (e.g., signage, announcements, documents)?

Very accessible

Somewhat accessible

Not very accessible

Not accessible at all

Other (please specify)

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* 10. Do you feel that NWRA’s communication channels are inclusive of persons with disabilities?

Yes

Somewhat

Other (please specify)

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* 11. What additional formats or methods would you suggest to improve accessibility of information and communication?

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* 12. Have you or anyone you know experienced challenges related to hidden disabilities within NWRA’s facilities?

Yes

Other (please specify)

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* 13. Are you aware of any NWRA accommodations for individuals with hidden disabilities (e.g., flexible work arrangements, sensory-friendly spaces)?

Yes

Other (please specify)

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* 14. What additional accommodations would you suggest for individuals with hidden disabilities?

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* 15. Do you feel that NWRA fosters an inclusive and welcoming environment for people of all abilities?

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

Other (please specify)

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* 16. Have you observed or experienced any barriers in workplace culture that may impact individuals with disabilities?

Yes

Other (please specify)

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* 17. If yes, please describe the barriers you have observed or experienced:

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* 18. How effective do you feel NWRA’s accessibility training is in preparing employees to support individuals with disabilities?

Very effective

Somewhat effective

Notvery effective

Not at all effective

I am not aware of accessibility training at NWRA

Other (please specify)

Northwest Regional Airport, Terrace-Kitimat Accessibility Feedback Survey

Question Title

* 1. What is your relationship to NWRA?

Question Title

* 2. How often do you visit or work in the NWRA facilities?

Question Title

* 3. How would you rate your awareness of NWRA’s accessibility policies and initiatives?

Question Title

* 4. Do you feel that NWRA provides sufficient information and resources regarding accessibility

Question Title

* 5. Do you have a disability? If so, please indicate the type (you may select multiple options):

Question Title

* 6. Have you encountered any physical barriers within NWRA facilities that affect accessibility?

Question Title

* 7. If yes, please describe the physical barriers you encountered:

Question Title

* 8. Rate the overall accessibility of NWRA’s physical facilities (e.g., entrances, restrooms, seating, etc.):

Question Title

* 9. How accessible is the information provided by NWRA in terms of formats (e.g., signage, announcements, documents)?

Question Title

* 10. Do you feel that NWRA’s communication channels are inclusive of persons with disabilities?

Question Title

* 11. What additional formats or methods would you suggest to improve accessibility of information and communication?

Question Title

* 12. Have you or anyone you know experienced challenges related to hidden disabilities within NWRA’s facilities?

Question Title

* 13. Are you aware of any NWRA accommodations for individuals with hidden disabilities (e.g., flexible work arrangements, sensory-friendly spaces)?

Question Title

* 14. What additional accommodations would you suggest for individuals with hidden disabilities?

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* 15. Do you feel that NWRA fosters an inclusive and welcoming environment for people of all abilities?

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* 16. Have you observed or experienced any barriers in workplace culture that may impact individuals with disabilities?

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* 17. If yes, please describe the barriers you have observed or experienced:

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* 18. How effective do you feel NWRA’s accessibility training is in preparing employees to support individuals with disabilities?

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* 19. What additional training or resources would you suggest to improve awareness and support for accessibility?

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* 20. Are there any specific areas or services within NWRA where you believe accessibility improvements are needed?

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* 21. Do you have any additional suggestions for making NWRA a more accessible and inclusive environment?

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* 22. Is there anything else you would like us to know regarding accessibility at NWRA?

Northwest Regional Airport, Terrace-Kitimat
Accessibility Feedback Survey