Accreditation Process Evaluation

In 2023, the National Commission on Correctional Health Care conducted an accreditation survey of your facility. In our continuing efforts to improve services, we ask that you and your staff complete the questionnaire below.  Feel free to distribute this link to others at your facility who were directly involved during the survey. Thank you for your cooperation. Your time and perspective are important to us.

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* Facility

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* City and State

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* What type of survey was conducted?

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* What survey method was utilized?

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* What role do you fill within this facility?

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* Has the NCCHC accreditation process helped improve your care processes to ensure you provide high quality, safe care to the inmates you serve?

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* Considering your recent experience with NCCHC, how likely are you to remain accredited?

0 (not at all likely) 10 (extremely likely)
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i We adjusted the number you entered based on the slider’s scale.

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* Given your recent experience, how likely are you to recommend NCCHC Accreditation to a colleague who works in correctional health care?

0 (not at all likely) 10 (extremely likely
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i We adjusted the number you entered based on the slider’s scale.

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* Is there anything we could have done to improve your accreditation experience?

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* NCCHC strives to collaborate with each facility as an accreditation survey approaches. Were you satisfied with NCCHC's communication regarding arrangements for the survey?

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* Were you satisfied with the Lead Surveyor's communication pre-survey when preparing for the survey?

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* How useful were the tools provided to you as you prepared for the survey?

  Virtual Survey Guide Standards Manual Calls with NCCHC staff NCCHC Webinars
Individual Tools

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* Lead surveyors conduct an entrance conference to introduce themselves, answer any initial questions and describe how the survey will be conducted. 

During the entrance conference, did you have a clear understanding of what to expect during the survey?

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* During the survey, NCCHC surveyors attempt to minimize disruption to facility activities and patient care. Are you aware of any such disruptions during the survey?

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* Exit conferences give the surveyors an opportunity to briefly summarize the team's findings, provide feedback and briefly highlight areas where improvements could be made. 

Did the survey team fully address questions and concerns from facility staff?

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* Did the survey team members treat the health services staff, security staff, and inmates respectfully?

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* Did the lead surveyor demonstrate a strong knowledge of NCCHC standards?

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* Did the Physician Surveyor demonstrate a strong knowledge of NCCHC Standards?

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* If you participated in a virtual or blended survey, please share your thoughts on what went well or could be improved. Your feedback is important.

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* Please provide us with any additional comments, improvement, suggestions, or information not previously asked in this evaluation.

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* Name (optional)

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* If you would like a representative of NCCHC to contact you about your accreditation survey, please provide your contact information.

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