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Newton Police Citizen Satisfaction Survey
1.
I am a ____ of the City of Newton? (select all that apply)
Resident
Business Owner
Non-Resident
2.
If you are a City of Newton resident which Village do you reside in?
Auburndale
Chestnut Hill
Lower Falls
Newton Corner
Newton Highlands
Newtonville
Nonantum
Oak Hill
Thompsonville
Upper Falls
Waban
West Newton
Newton Center
Safety and Security
3.
I feel safe in my home or business in Newton?
Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
4.
I feel safe walking alone in my neighborhood?
Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
5.
I take self-protective measures to prevent crime at my home our business?
Always take measures
Sometimes take measures
Never take measures
6.
The Newton Police Department does a good job keeping Newton residents safe?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
7.
I am satisfied with Newton's quality of life?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Overall Agency Performance
8.
The Newton Police Department keeps citizens informed about crime in Newton?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
9.
Newton Police Officers are courteous?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
10.
Newton Police Officers treat residents fairly and justly?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
11.
Newton Police Officers are professional in their conduct?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
12.
I have confidence in the competency of the Newton Police Department?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
13.
Newton Police Officers are professional in their appearance?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
14.
Newton Police Officers respond promptly when called?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Identifying Issues
15.
Please respond to how you identify certain issues as being a problem in the City of Newton.
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Violent Crime
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Theft/Burglary
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Traffic Issues
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Drugs
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Vandalism
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Domestic Violence
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Scams/ Identity Theft
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Juvenile Crime
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Illegal Dumping
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Noisy Neighbors
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Public Drunkenness
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Loitering
Not a Problem at All
Somewhat a Problem
Very Much a Problem
Community Outreach
16.
Do you support community engagement programs designed to create icebreakers between the police and community?
Yes
No
17.
The Newton Police Department does a good job in an effort to engage the community?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Comments and Recommendations
18.
Please add any comments that you would like to make about the Newton Police Department or its personnel.