Newton Police Citizen Satisfaction Survey Question Title * 1. I am a ____ of the City of Newton? (select all that apply) Resident Business Owner Non-Resident Question Title * 2. If you are a City of Newton resident which Village do you reside in? Auburndale Chestnut Hill Lower Falls Newton Corner Newton Highlands Newtonville Nonantum Oak Hill Thompsonville Upper Falls Waban West Newton Newton Center Safety and Security Question Title * 3. I feel safe in my home or business in Newton? Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Question Title * 4. I feel safe walking alone in my neighborhood? Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Question Title * 5. I take self-protective measures to prevent crime at my home our business? Always take measures Sometimes take measures Never take measures Question Title * 6. The Newton Police Department does a good job keeping Newton residents safe? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 7. I am satisfied with Newton's quality of life? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Overall Agency Performance Question Title * 8. The Newton Police Department keeps citizens informed about crime in Newton? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 9. Newton Police Officers are courteous? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 10. Newton Police Officers treat residents fairly and justly? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 11. Newton Police Officers are professional in their conduct? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 12. I have confidence in the competency of the Newton Police Department? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 13. Newton Police Officers are professional in their appearance? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 14. Newton Police Officers respond promptly when called? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Identifying Issues Question Title * 15. Please respond to how you identify certain issues as being a problem in the City of Newton. Not a Problem at All Somewhat a Problem Very Much a Problem Violent Crime Violent Crime Not a Problem at All Violent Crime Somewhat a Problem Violent Crime Very Much a Problem Theft/Burglary Theft/Burglary Not a Problem at All Theft/Burglary Somewhat a Problem Theft/Burglary Very Much a Problem Traffic Issues Traffic Issues Not a Problem at All Traffic Issues Somewhat a Problem Traffic Issues Very Much a Problem Drugs Drugs Not a Problem at All Drugs Somewhat a Problem Drugs Very Much a Problem Vandalism Vandalism Not a Problem at All Vandalism Somewhat a Problem Vandalism Very Much a Problem Domestic Violence Domestic Violence Not a Problem at All Domestic Violence Somewhat a Problem Domestic Violence Very Much a Problem Scams/ Identity Theft Scams/ Identity Theft Not a Problem at All Scams/ Identity Theft Somewhat a Problem Scams/ Identity Theft Very Much a Problem Juvenile Crime Juvenile Crime Not a Problem at All Juvenile Crime Somewhat a Problem Juvenile Crime Very Much a Problem Illegal Dumping Illegal Dumping Not a Problem at All Illegal Dumping Somewhat a Problem Illegal Dumping Very Much a Problem Noisy Neighbors Noisy Neighbors Not a Problem at All Noisy Neighbors Somewhat a Problem Noisy Neighbors Very Much a Problem Public Drunkenness Public Drunkenness Not a Problem at All Public Drunkenness Somewhat a Problem Public Drunkenness Very Much a Problem Loitering Loitering Not a Problem at All Loitering Somewhat a Problem Loitering Very Much a Problem Community Outreach Question Title * 16. Do you support community engagement programs designed to create icebreakers between the police and community? Yes No Question Title * 17. The Newton Police Department does a good job in an effort to engage the community? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Comments and Recommendations Question Title * 18. Please add any comments that you would like to make about the Newton Police Department or its personnel. Done
