Exit this survey ADAC Member Survey 2018.2 Question Title * 1. What was "Most" important to you when deciding to become a member at ADAC (select one) Friendly customer service Convenient to home Convenient to work Wide selection of equipment Group fitness classes Price of membership The atmosphere No Hassle (contract, Parking, Crowded ect.) Other (please specify) Question Title * 2. If you joined ADAC in the last 6 months, how did you hear about us? Internet Search Member Referral Live close by Work close by FaceBook Other (please specify) Question Title * 3. Please rate the following between 1-5, with 1 being "Not Likely" and 5 being "Likely" 1 2 3 4 5 How likely are you to remain a member over the next 12 months? How likely are you to remain a member over the next 12 months? 1 How likely are you to remain a member over the next 12 months? 2 How likely are you to remain a member over the next 12 months? 3 How likely are you to remain a member over the next 12 months? 4 How likely are you to remain a member over the next 12 months? 5 What would be your reason for ending your membership? Question Title * 4. Please rate the following between 1-5, with 1 being "Not Likely" and 5 being "Likely" 1 2 3 4 5 How likely are you to refer someone for membership over the next 12 months? How likely are you to refer someone for membership over the next 12 months? 1 How likely are you to refer someone for membership over the next 12 months? 2 How likely are you to refer someone for membership over the next 12 months? 3 How likely are you to refer someone for membership over the next 12 months? 4 How likely are you to refer someone for membership over the next 12 months? 5 What would be your reason for not refering someone for membership? Question Title * 5. Please rate the following between 1-5, with 1 being "Poor" and 5 being "Excellent" 1 2 3 4 5 How would you rate your overall experience with the club? How would you rate your overall experience with the club? 1 How would you rate your overall experience with the club? 2 How would you rate your overall experience with the club? 3 How would you rate your overall experience with the club? 4 How would you rate your overall experience with the club? 5 What is the reason for your rating? Question Title * 6. What Do you like most about the Club? Question Title * 7. What Don't you like about the Club? Question Title * 8. Please rate the following services between 1-5, with 1 being "Poor" and 5 being "Best" 1 2 3 4 5 How would you rate the friendliness and helpfulness of the front desk staff? How would you rate the friendliness and helpfulness of the front desk staff? 1 How would you rate the friendliness and helpfulness of the front desk staff? 2 How would you rate the friendliness and helpfulness of the front desk staff? 3 How would you rate the friendliness and helpfulness of the front desk staff? 4 How would you rate the friendliness and helpfulness of the front desk staff? 5 Question Title * 9. How could our our desk staff improve to serve you better? Question Title * 10. Please rate the following services between 1-5, with 1 being "Poor" and 5 being "Best" 1 2 3 4 5 How would you rate the appearance and cleanliness of the Club? How would you rate the appearance and cleanliness of the Club? 1 How would you rate the appearance and cleanliness of the Club? 2 How would you rate the appearance and cleanliness of the Club? 3 How would you rate the appearance and cleanliness of the Club? 4 How would you rate the appearance and cleanliness of the Club? 5 Question Title * 11. How could we improve the appearance of the Club? Question Title * 12. Please rate the following services between 1-5, with 1 being "Poor" and 5 being "Best" 1 2 3 4 5 N/A How would you rate the appearance and cleanliness of the locker room? How would you rate the appearance and cleanliness of the locker room? 1 How would you rate the appearance and cleanliness of the locker room? 2 How would you rate the appearance and cleanliness of the locker room? 3 How would you rate the appearance and cleanliness of the locker room? 4 How would you rate the appearance and cleanliness of the locker room? 5 How would you rate the appearance and cleanliness of the locker room? N/A Question Title * 13. How could we improve the locker rooms? Question Title * 14. Please rate the following services between 1-5, with 1 being "Poor" and 5 being "Best" 1 2 3 4 5 N/A How would you rate the quality of our group fitness classes? How would you rate the quality of our group fitness classes? 1 How would you rate the quality of our group fitness classes? 2 How would you rate the quality of our group fitness classes? 3 How would you rate the quality of our group fitness classes? 4 How would you rate the quality of our group fitness classes? 5 How would you rate the quality of our group fitness classes? N/A How would you rate our personal training services? How would you rate our personal training services? 1 How would you rate our personal training services? 2 How would you rate our personal training services? 3 How would you rate our personal training services? 4 How would you rate our personal training services? 5 How would you rate our personal training services? N/A Question Title * 15. How could we improve our Group Fitness and Personal Training services? Question Title * 16. Is there a Staff person, Personal Trainer or Group Instructor that deserves recognition? Question Title * 17. Have you participated in our Welcome to Wellness New Member Success Program? yes no Would you like more information? List email/phone here Question Title * 18. Please rate the following services between 1-5, with 1 being "Poor" and 5 being "Best" 1 2 3 4 5 N/A How would you rate your experience in the Welcome to Wellness Program? How would you rate your experience in the Welcome to Wellness Program? 1 How would you rate your experience in the Welcome to Wellness Program? 2 How would you rate your experience in the Welcome to Wellness Program? 3 How would you rate your experience in the Welcome to Wellness Program? 4 How would you rate your experience in the Welcome to Wellness Program? 5 How would you rate your experience in the Welcome to Wellness Program? N/A Question Title * 19. What additional programming or equipment would you like to see us offer? Question Title * 20. Is there any additional comments you would like to share? Question Title * 21. We appreciate you taking the time to complete our member survey. Your feedback is essential in helping us provide you with the type of fitness center you have come to expect to help support your healthy lifestyle. Enter your name and email to be entered for a chance to win a one month membership credit. Done