Customer Satisfaction Template
1.
On a scale of 0 to 10,
How likely is it that you would recommend the EPIIC Program to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
What grade level was serviced with our services the day of the event?
Pre K- 2nd
3rd - 5th
6th - 8th
9th - 12th
3.
Overall, how satisfied or dissatisfied are you with the services received?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
4.
Which of the following words would you use to describe the project selected? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
5.
How well does the EPIIC Program meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
6.
How would you rate the quality of the service?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
7.
How responsive have we been to your questions about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
8.
How likely are you to use the EPIIC Programs services again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
Current Progress,
0 of 8 answered