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* 1. What types of permits do you deal with?

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* 2. About how many permits do you submit a month?

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* 3. Of those permits, about how many are kicked back?

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* 4. How many are kicked back more than once?

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* 5. What are the main reasons for the kick backs?

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* 6. What agencies kick back the most?

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* 7. Do you have specific criteria guidance from any agency on what is required in the permit?  If so, please email to kelly.lee@aps.com

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* 8. About what percent of the kick backs are Design related?  TCP related?  Insurance expiration related?

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* 9. About what percent of the kickbacks are from Blanket permits? Simple 21?  Normal?

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* 10. Please provide anything additionally that can be used to improve the permit process.

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