Residential Property Client Feedback Question Title * 1. How would you rate the legal expertise of the individual assigned to this matter? poor below average acceptable good excellent poor below average acceptable good excellent Comments Question Title * 2. How responsive were our staff to your schedule and needs? poor below average acceptable good excellent poor below average acceptable good excellent Comments Question Title * 3. How well were you treated by the staff-members (including non-lawyers)? poor below average acceptable good excellent poor below average acceptable good excellent Comments Question Title * 4. How well were you kept informed of the progress of this matter? Really well acceptable, although I did wonder about a few things Not very well Poorly. I felt I could have been contacted more Comments Question Title * 5. How well did we explain the legal process in terms you understood? poor below average acceptable good excellent poor below average acceptable good excellent Comments Question Title * 6. How satisfied are you with the overall performance of the firm? not satisfied not satisfied with some of the process do not have feelings either way satisfied with most of the process completely satisfied not satisfied not satisfied with some of the process do not have feelings either way satisfied with most of the process completely satisfied Comments Done