As an owner of Concho Valley Electric Cooperative, your opinion matters! The board of directors would like your input on what additional services CVEC should evaluate for future offerings to the membership.

As a way to say "Thank You" your name will be entered in a drawing to win one of ten $50 credits towards your bill.

Privacy Statement:  The information you provide will remain confidential and will NOT be shared with third parties.

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* 1. What additional services would you like for CVEC to offer?
Choose one or more options

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* 2. Do you currently subscribe to home internet service?

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* 3. If you answered yes to the previous question, who is your current internet service provider?

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* 4. How do you rate your internet service satisfaction in the following areas?
Please use a 1-5 scale, where 1 is Poor and 5 is Excellent.

  1 - Poor 2 3 4 5 - Excellent
Overall Satisfaction
Customer Service
Reliability
Speed
Overall value for cost

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* 5. Approximately how much is your monthly bill for internet service?

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* 6. What is your current internet download speed?
Please choose the closest

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* 7. If CVEC provided high speed, reliable internet services at a competitive price, how likely would you be to change from your current provider?

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* 8. If you could receive a single bill for electricity and internet service, how likely would you be to change from your current provider?

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* 9. Do you currently subscribe to home phone service?

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* 10. If you answered yes to the previous question, who is your current phone service provider?

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* 11. How important is having home phone service to you?

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* 12. If you could receive a single bill for electricity, internet service and phone service, how likely would you be to change from your current provider?

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* 13. How likely are you to add solar panels to your home within in the next 5 years?

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* 14. If you are considering adding solar, what are the main motivations?
Choose all that apply

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* 15. CVEC is currently building a community solar array which allows members to purchase solar generated renewable energy without installing panels and no capital investment.

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* 16. Do you currently own a standby power generator?

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* 17. Do you have any other comments or suggestions?

So that we may enter you into the $50 bill credit drawing please provide
your name, customer number and service address.

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* 18. Your Name

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* 19. Customer Number

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* 20. Service Address

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