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ACUTE CARE

Hanover & District Hospital Patient Satisfaction Survey

HDH is dedicated to providing our patient satisfaction surveys in a format that all Ontarians can use and understand under the Accessibility for Ontarians with Disabilities Act (AODA).
We would like to inform you that if the format presented here does not meet your disability needs, there is an accessible format available upon request.  Please speak to a healthcare provider.
1.Did you have confidence and trust in the nurses and physicians treating you?
Yes
Somewhat
No
2.Were you involved in your care plan?
Yes
Somewhat
No
3.Did you see the healthcare provider clean their hands before performing care on you?
Yes
Somewhat
No
4.Were you able to receive assistance when required?
Yes
Somewhat
No
5.Did you feel you were treated with respect and dignity while you were in the hospital?
Yes
Somewhat
No
6.Did you think that the hospital staff did everything they could to help control your pain?
Yes
Somewhat
No
7.Were there any barriers (physical, language, accessibility) that made it difficult to access services? (Please comment below if there were barriers)
Yes
Somewhat
No
8.Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after your left the hospital?
Yes
Somewhat
No
9.How would you rate your experience with your nurses?
Excellent
Very Good
Good
Fair
Poor
10.How would you rate your experience with your doctors?
Excellent
Very Good
Good
Fair
Poor
11.Did you find the hospital environment clean and comfortable?
Excellent
Very Good
Good
Fair
Poor
12.How would you rate your experience with the Lab and Diagnostic Imaging Staff who performed your procedure?
Excellent
Very Good
Good
Fair
Poor
13.Overall, how would you rate the care and services you received at the Hanover & District Hospital?
Excellent
Very Good
Good
Fair
Poor
14.Is there anything we could have done better?
15.Is there anything we did well?