Millicent Library: Short Survey
Help Us Improve Your Library!
1.
How often do you visit the library?
Daily
Weekly
Monthly
A few times a year
Rarely
Never
2.
What is the primary service you typically use when visiting the library?
Borrowing books
Borrowing other materials (DVDs, audiobooks, etc.)
Digital resources (eBooks, audiobooks, online databases)
Attending programs/events
Using study spaces or meeting rooms
Technology services (computers, printing, Wi-Fi)
Reference and research help
Other (please specify): ________
3.
What do you think is working well at the library? (Please provide specific examples if possible)
4.
Are there any areas where you think the library could improve? (Please provide details)
5.
How would you rate the overall quality of customer service at the library?
Excellent
Good
Fair
Poor
Other (please specify): ________
6.
Do you feel the library’s programs and events meet your needs and interests?
Yes, they meet my needs.
Somewhat, but more variety would help.
No, they do not meet my needs.
I don't attend library programs.
7.
How easy is it for you to find the materials or services you’re looking for?
Very easy
Somewhat easy
Somewhat difficult
Very difficult
Other (please specify): ________
8.
What additional services or programs would you like to see at the library?
9.
How would you rate the library’s digital resources (eBooks, audiobooks, online databases)?
Excellent
Good
Fair
Poor
I don’t use the digital resources.
10.
Any other comments or suggestions?