Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Employer Feedback Question Title * 1. Today's date Date / Time Date OK Question Title * 2. Employer Name OK Question Title * 3. Employer Location OK Question Title * 4. Type of Industry Healthcare Financial & Business Services Colleges and Universities Software and Technology Telecommunications Retail Hospitality Fastfood & Fine Dining Staffing Agencies Other (please specify) OK Question Title * 5. What kind of services have you received from the career center? (Choose as many as you wish) Placed a job order(s) Placed a job order(s) with customized screening of job applicants Participated in a job fair Presented at a networking group or employer forum Conducted on-site interviews Advertised in a newsletter Advertised on website Recruited applicants Used outplacement services Professional development services for employees Other (please specify) OK Question Title * 6. Career Center being evaluated (Even though you may have used more than one center, please check the career center that you may have used the most, and then answer all remaining questions for that center only) Cambridge Woburn Chelsea OK Question Title * 7. What was your primary motive in seeking career center services? (Choose as many as you wish) Recruitment of job applicants/broaden applicant base Affordability Seeking workshop/professional development services for incumbent workers Other (please specify) OK Question Title * 8. How did you hear about career center services? Contacted by career center staff Local agency (DTA, MRC, MCB, Rapid Response) Open House/Special Event Referral or Recommendation Unemployment Insurance/Department of Career Services Other OK Question Title * 9. Are you still using the Career Center? Yes No OK Question Title * 10. If you have stopped using career center services (Answer only if true), why did you stop? Job order was filled Other specific employer need was met Services did not meet employer's need(s) Using another organization to meet needs Other (please specify) OK Question Title * 11. Please rate the following Excellent Good Average Below Average Poor N/A Expertise of Staff Expertise of Staff Excellent Expertise of Staff Good Expertise of Staff Average Expertise of Staff Below Average Expertise of Staff Poor Expertise of Staff N/A Courtesy of Staff Courtesy of Staff Excellent Courtesy of Staff Good Courtesy of Staff Average Courtesy of Staff Below Average Courtesy of Staff Poor Courtesy of Staff N/A Overall, how well did the career center meet your expectations? Overall, how well did the career center meet your expectations? Excellent Overall, how well did the career center meet your expectations? Good Overall, how well did the career center meet your expectations? Average Overall, how well did the career center meet your expectations? Below Average Overall, how well did the career center meet your expectations? Poor Overall, how well did the career center meet your expectations? N/A Overall, how would you rate the effectiveness of career center services in achieving results for your company? Overall, how would you rate the effectiveness of career center services in achieving results for your company? Excellent Overall, how would you rate the effectiveness of career center services in achieving results for your company? Good Overall, how would you rate the effectiveness of career center services in achieving results for your company? Average Overall, how would you rate the effectiveness of career center services in achieving results for your company? Below Average Overall, how would you rate the effectiveness of career center services in achieving results for your company? Poor Overall, how would you rate the effectiveness of career center services in achieving results for your company? N/A OK Question Title * 12. What was most helpful to you during your time receiving career center services (Choose one)? Responsiveness of staff Knowledge/expertise of staff Customized services Affordability of Services Access to wide range of qualified applicants Other (please specify) OK Question Title * 13. Is there something you needed that you didn't receive? Industry knowledge of Career Center staff Range of Services Insufficient screening of candidates Insufficient referrals Marketing of services Insufficient customization of services Timeliness of services Other (please specify) OK Question Title * 14. What suggestions do you have to improve career center services (Select more than one, if you wish) More individualized attention to employer's needs More direct contact with job seekers More referrals to job openings Wider range of services Broader marketing of employment events Services should be more timely Other (please specify) OK Question Title * 15. Other comments that would help the business service reps better serve your company? OK DONE