Pima County Department of Transportation

Pima County Department of Transportation has recently received your service request and is seeking your feedback. Thank you for taking a moment to help us serve you better. Results from this survey will be used to help us evaluate and improve future customer interactions.

Customer Survey

Question Title

1. Department of Transportation was responsive and acknowledged my service request.

6 - AGREE

5

4

3 - NEUTRAL

2

1

0 - DISAGREE

N/A

6 - AGREE

5

4

3 - NEUTRAL

2

1

0 - DISAGREE

N/A

Question Title

2. My service request was completed according to the time frames provided by Department of Transportation.

6 - AGREE

5

4

3 - NEUTRAL

2

1

0 - DISAGREE

N/A

6 - AGREE

5

4

3 - NEUTRAL

2

1

0 - DISAGREE

N/A

Question Title

3. Was your work request completed to your satisfaction?

6 - GOOD

5

4

3 - FAIR

2

1

0 - POOR

N/A

6 - GOOD

5

4

3 - FAIR

2

1

0 - POOR

N/A

Question Title

4. My interaction with Pima County Department of Transportation was successful.

6 - GOOD

5

4

3 - FAIR

2

1

0 - POOR

N/A

6 - GOOD

5

4

3 - FAIR

2

1

0 - POOR

N/A

Question Title

5. Do you wish for a staff person to contact you?

Yes

No