Survey: Chargeback Fees For Stolen EMV Cards?

Since October 2015, some vending operators have been receiving unexpected chargeback fees when an EMV card is reported stolen and was at one point used at their vending machine. The fees have been high when compared to the cost of the product sold in the transaction.

We please ask you to take 5 minutes out of your busy day to share your experience, if any, with this issue. The results will be published in aggregate in the next print issue of Automatic Merchandiser. Deadline: Feb. 12.