Survey Survival Readiness Quiz
Week 9 – Rights and Responsibilities –Services to Respect Rights/Patient Responsibilities
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1.
Please add your name and department.
(Required.)
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2.
The policy on Patient Rights defines the rights of all patients. Identify three rights a patient has.
(Required.)
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3.
True or False: All patients are asked if they would like to complete an advance directive on admission.
(Required.)
True
False
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4.
True or False: A patient speaking Farsi requests an interpreter. We tell them we do not have one.
(Required.)
True
False
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5.
True or False: Bilingual staff who are not certified interpreters may interpret information such as medical care, consents, discharge information and care decisions.
(Required.)
True
False
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6.
True or False: We have no equipment available for hearing or speech impaired patients.
(Required.)
True
False
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7.
True or False: A complaint should be handled at the earliest time by staff present.
(Required.)
True
False
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8.
True or False: Anytime a patient has a complaint after they have been discharged you should call the Patient Experience Coordinator.
(Required.)
True
False
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9.
True or False: Salinas Valley Health Medical Clinics restricts visitors to 14 years and older.
(Required.)
True
False
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10.
Yes or No: A patient is defined as “Confidential.” Can his significant other and children visit?
(Required.)
Yes
No
