PHC Case Managers patient satisfaction survey
1.
Please select the case manager you recently worked with
Tori
Tamara
Tammy
2.
Case management has helped me with the following (select all that apply)
Medicine
Food
Housing
Transportation
Sliding Scale
Insurance
Behavioral Health referrals
Other
3.
Staff were professional and knowledgeable
Exceptional
Good
Fair
Poor
N/A
4.
Staff followed through as needed in a timely manner
Exceptional
Good
Fair
Poor
N/A
5.
Communications are clear and concise
Exceptional
Good
Fair
Poor
N/A
6.
Fully attentive to your needs and requests
Exceptional
Good
Fair
Poor
N/A
7.
Complaints and/or concerns have been addressed in a timely manner
Exceptional
Good
Fair
Poor
N/A
8.
Other comments and/or suggestions:
9.
Please leave your name and number if you would like to speak to someone regarding your recent visit with case management.