Hotspot Borrowing
Thank you for checking out a Midland Public Library hotspot. Please help us better understand how this service is being used, and how it can be improved by taking this short survey.
OK
1.
Please enter your postal code (to help us determine areas of connectivity).
2.
How satisfied were you with the following aspects of the Hotpot Lending program?
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Ease of Use
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Length of Loan
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Quality of Connection
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Personal Benefit from Program
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
3.
Do you have regular and reliable access to the Internet at your home?
Yes
No
4.
Do you have regular access to the Internet somewhere other than in your home?
Yes
No
5.
Did you use the Hotspot to access the internet somewhere other than at your home? If yes, please explain where.
6.
During the week, how often did you use the Hotspot to access the Internet in your household?
One hour or less per day
A few hours per week
Two or three hours per day
More than four hours per day
7.
Which of these activities did the Hotspot help you accomplish? (select all that apply)
Connect with friends or family (Facebook, Skype, Messenger, etc.)
Job search / work-related
School work
Access to government information
Access to health information
Online learning
Entertainment (streaming, online gaming, etc.)
Other (please specify)
8.
How many people made use of the Hotspot connection during the week?
1
2
3
4+
9.
On average, how many different devices did you connect to the Hotspot?
1
2
3
4+
10.
Will the Hotspot Lending program change your use of the Midland Public Library?
More likely to visit and access programs and resources
Less likely to visit
Visit with the same frequency
11.
Other comments or suggestions?
12.
How did you hear about the MPL Hotspot Lending program?
Library website
Library staff
Facebook
Twitter
Instagram
Newspaper
Word of Mouth
Other (please specify)
Current Progress,
0 of 12 answered