Morton Library Community Survey

Morton Library invites you to complete this survey so we can learn more about your experiences with our services, programs, staff, and facilities. The Library is engaged in a strategic planning process and your responses will help inform our future plans. Even if you do not have a library card or have not visited the Library recently, your responses are important for future planning purposes.

All responses are strictly confidential and no information will be shared that identifies respondents. The survey report will be used to inform future collections, services, programs, and spaces.

If you have any questions about this survey or would like assistance in responding, please contact Alissa Williams, alissaw@mortonlibrary.org, 309-263-2200.

This survey should take you about 8 minutes to complete (but feel free to take as much time as you need). Please review all questions even if you do not respond to all of them and be sure to click Done at the end to submit your survey.

Thank you for your time!

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* 1. Do you currently have a library card from the Morton Public Library?

Yes

Not Sure

I have a card from another Library. What Library?

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* 2. How satisfied are you with the Morton Public Library overall?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

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* 3. Please rate how satisfied you are with the following aspects of the Library.

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied	N/A
Selection in the library’s physical collection (e.g. books, DVDs)	Selection in the library’s physical collection (e.g. books, DVDs) Very Satisfied	Selection in the library’s physical collection (e.g. books, DVDs) Satisfied	Selection in the library’s physical collection (e.g. books, DVDs) Dissatisfied	Selection in the library’s physical collection (e.g. books, DVDs) Very Dissatisfied	Selection in the library’s physical collection (e.g. books, DVDs) N/A
Physical Library building	Physical Library building Very Satisfied	Physical Library building Satisfied	Physical Library building Dissatisfied	Physical Library building Very Dissatisfied	Physical Library building N/A
Atmosphere in the library	Atmosphere in the library Very Satisfied	Atmosphere in the library Satisfied	Atmosphere in the library Dissatisfied	Atmosphere in the library Very Dissatisfied	Atmosphere in the library N/A
Personal assistance from staff	Personal assistance from staff Very Satisfied	Personal assistance from staff Satisfied	Personal assistance from staff Dissatisfied	Personal assistance from staff Very Dissatisfied	Personal assistance from staff N/A
Technology available at the library	Technology available at the library Very Satisfied	Technology available at the library Satisfied	Technology available at the library Dissatisfied	Technology available at the library Very Dissatisfied	Technology available at the library N/A
Library programs for adults	Library programs for adults Very Satisfied	Library programs for adults Satisfied	Library programs for adults Dissatisfied	Library programs for adults Very Dissatisfied	Library programs for adults N/A
Library programs for seniors	Library programs for seniors Very Satisfied	Library programs for seniors Satisfied	Library programs for seniors Dissatisfied	Library programs for seniors Very Dissatisfied	Library programs for seniors N/A
Library programs for teen/tweens (ages 12-18)	Library programs for teen/tweens (ages 12-18) Very Satisfied	Library programs for teen/tweens (ages 12-18) Satisfied	Library programs for teen/tweens (ages 12-18) Dissatisfied	Library programs for teen/tweens (ages 12-18) Very Dissatisfied	Library programs for teen/tweens (ages 12-18) N/A
Library programs for children (ages 6-11)	Library programs for children (ages 6-11) Very Satisfied	Library programs for children (ages 6-11) Satisfied	Library programs for children (ages 6-11) Dissatisfied	Library programs for children (ages 6-11) Very Dissatisfied	Library programs for children (ages 6-11) N/A
Library programs for young children (ages 0-5)	Library programs for young children (ages 0-5) Very Satisfied	Library programs for young children (ages 0-5) Satisfied	Library programs for young children (ages 0-5) Dissatisfied	Library programs for young children (ages 0-5) Very Dissatisfied	Library programs for young children (ages 0-5) N/A
How well my interests are represented in the library’s collections	How well my interests are represented in the library’s collections Very Satisfied	How well my interests are represented in the library’s collections Satisfied	How well my interests are represented in the library’s collections Dissatisfied	How well my interests are represented in the library’s collections Very Dissatisfied	How well my interests are represented in the library’s collections N/A
How well my interests are represented in the library’s programs	How well my interests are represented in the library’s programs Very Satisfied	How well my interests are represented in the library’s programs Satisfied	How well my interests are represented in the library’s programs Dissatisfied	How well my interests are represented in the library’s programs Very Dissatisfied	How well my interests are represented in the library’s programs N/A

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* 4. For any items that you clicked dissatisfied or very dissatisfied, what can the Library do to increase your satisfaction?

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* 5. How interested are you in the following possible future improvements to the library building and grounds?

	Very Interested	Interested	Slightly Interested	Not at all interested
Additional Study rooms	Additional Study rooms Very Interested	Additional Study rooms Interested	Additional Study rooms Slightly Interested	Additional Study rooms Not at all interested
Larger Meeting Room	Larger Meeting Room Very Interested	Larger Meeting Room Interested	Larger Meeting Room Slightly Interested	Larger Meeting Room Not at all interested
Comfortable seating	Comfortable seating Very Interested	Comfortable seating Interested	Comfortable seating Slightly Interested	Comfortable seating Not at all interested
Additional Parking	Additional Parking Very Interested	Additional Parking Interested	Additional Parking Slightly Interested	Additional Parking Not at all interested
Designated Quiet Space	Designated Quiet Space Very Interested	Designated Quiet Space Interested	Designated Quiet Space Slightly Interested	Designated Quiet Space Not at all interested

Other (please specify)

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* 6. Please rate the following collections, services, and programs in terms of their value to you and your family.

	Very valuable	Valuable	Slightly valuable	Not at all valuable	I was unaware this service was offered at the library
Physical materials to check out	Physical materials to check out Very valuable	Physical materials to check out Valuable	Physical materials to check out Slightly valuable	Physical materials to check out Not at all valuable	Physical materials to check out I was unaware this service was offered at the library
History collections	History collections Very valuable	History collections Valuable	History collections Slightly valuable	History collections Not at all valuable	History collections I was unaware this service was offered at the library
Getting help from library staff	Getting help from library staff Very valuable	Getting help from library staff Valuable	Getting help from library staff Slightly valuable	Getting help from library staff Not at all valuable	Getting help from library staff I was unaware this service was offered at the library
Book recommendations	Book recommendations Very valuable	Book recommendations Valuable	Book recommendations Slightly valuable	Book recommendations Not at all valuable	Book recommendations I was unaware this service was offered at the library
Book displays	Book displays Very valuable	Book displays Valuable	Book displays Slightly valuable	Book displays Not at all valuable	Book displays I was unaware this service was offered at the library
Historical Items Display	Historical Items Display Very valuable	Historical Items Display Valuable	Historical Items Display Slightly valuable	Historical Items Display Not at all valuable	Historical Items Display I was unaware this service was offered at the library
Meeting rooms	Meeting rooms Very valuable	Meeting rooms Valuable	Meeting rooms Slightly valuable	Meeting rooms Not at all valuable	Meeting rooms I was unaware this service was offered at the library
Study rooms	Study rooms Very valuable	Study rooms Valuable	Study rooms Slightly valuable	Study rooms Not at all valuable	Study rooms I was unaware this service was offered at the library
Making copies, scanning, or sending a fax	Making copies, scanning, or sending a fax Very valuable	Making copies, scanning, or sending a fax Valuable	Making copies, scanning, or sending a fax Slightly valuable	Making copies, scanning, or sending a fax Not at all valuable	Making copies, scanning, or sending a fax I was unaware this service was offered at the library
Use of children’s play area	Use of children’s play area Very valuable	Use of children’s play area Valuable	Use of children’s play area Slightly valuable	Use of children’s play area Not at all valuable	Use of children’s play area I was unaware this service was offered at the library
Using the library’s free WIFI	Using the library’s free WIFI Very valuable	Using the library’s free WIFI Valuable	Using the library’s free WIFI Slightly valuable	Using the library’s free WIFI Not at all valuable	Using the library’s free WIFI I was unaware this service was offered at the library
Using a computer or printer	Using a computer or printer Very valuable	Using a computer or printer Valuable	Using a computer or printer Slightly valuable	Using a computer or printer Not at all valuable	Using a computer or printer I was unaware this service was offered at the library
Attending a program or a class	Attending a program or a class Very valuable	Attending a program or a class Valuable	Attending a program or a class Slightly valuable	Attending a program or a class Not at all valuable	Attending a program or a class I was unaware this service was offered at the library
Using online resources to learn a language, read the newspaper or conduct genealogical research	Using online resources to learn a language, read the newspaper or conduct genealogical research Very valuable	Using online resources to learn a language, read the newspaper or conduct genealogical research Valuable	Using online resources to learn a language, read the newspaper or conduct genealogical research Slightly valuable	Using online resources to learn a language, read the newspaper or conduct genealogical research Not at all valuable	Using online resources to learn a language, read the newspaper or conduct genealogical research I was unaware this service was offered at the library
Digital materials to download	Digital materials to download Very valuable	Digital materials to download Valuable	Digital materials to download Slightly valuable	Digital materials to download Not at all valuable	Digital materials to download I was unaware this service was offered at the library
Notary service	Notary service Very valuable	Notary service Valuable	Notary service Slightly valuable	Notary service Not at all valuable	Notary service I was unaware this service was offered at the library

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* 7. Where do you learn about Library news and events? (check all that apply)

Library email newsletter

Print Library mailings (postcards, newsletter)

Flyers sent home from school

Website

Facebook

Instagram

Library’s Digital Sign

Library staff

From a Friend

From the schools

Word of mouth

Other (please specify)

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* 8. Besides the Library, where do you get news about the Morton community?

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* 9. We are thinking about where the Library should focus its resources over the next several years. Please rate the items below based on your level of interest.

	Very Interested	Interested	Slightly Interested	Not at all interested
Print materials	Print materials Very Interested	Print materials Interested	Print materials Slightly Interested	Print materials Not at all interested
Digital collection of eBooks	Digital collection of eBooks Very Interested	Digital collection of eBooks Interested	Digital collection of eBooks Slightly Interested	Digital collection of eBooks Not at all interested
Digital collection of downloadable audiobooks	Digital collection of downloadable audiobooks Very Interested	Digital collection of downloadable audiobooks Interested	Digital collection of downloadable audiobooks Slightly Interested	Digital collection of downloadable audiobooks Not at all interested
Streaming TV series, movies, music	Streaming TV series, movies, music Very Interested	Streaming TV series, movies, music Interested	Streaming TV series, movies, music Slightly Interested	Streaming TV series, movies, music Not at all interested
Physical A/V collection (DVDs, Blu-Rays, music CDs)	Physical A/V collection (DVDs, Blu-Rays, music CDs) Very Interested	Physical A/V collection (DVDs, Blu-Rays, music CDs) Interested	Physical A/V collection (DVDs, Blu-Rays, music CDs) Slightly Interested	Physical A/V collection (DVDs, Blu-Rays, music CDs) Not at all interested
Videogames	Videogames Very Interested	Videogames Interested	Videogames Slightly Interested	Videogames Not at all interested
Expanded special collections for check out (new technologies, STEM kits, hotspots etc.)	Expanded special collections for check out (new technologies, STEM kits, hotspots etc.) Very Interested	Expanded special collections for check out (new technologies, STEM kits, hotspots etc.) Interested	Expanded special collections for check out (new technologies, STEM kits, hotspots etc.) Slightly Interested	Expanded special collections for check out (new technologies, STEM kits, hotspots etc.) Not at all interested
Mobile and Outreach services	Mobile and Outreach services Very Interested	Mobile and Outreach services Interested	Mobile and Outreach services Slightly Interested	Mobile and Outreach services Not at all interested
Programs for seniors (age 60+)	Programs for seniors (age 60+) Very Interested	Programs for seniors (age 60+) Interested	Programs for seniors (age 60+) Slightly Interested	Programs for seniors (age 60+) Not at all interested
Programs for adults (25-59)	Programs for adults (25-59) Very Interested	Programs for adults (25-59) Interested	Programs for adults (25-59) Slightly Interested	Programs for adults (25-59) Not at all interested
Programs for tweens/teens (12-18)	Programs for tweens/teens (12-18) Very Interested	Programs for tweens/teens (12-18) Interested	Programs for tweens/teens (12-18) Slightly Interested	Programs for tweens/teens (12-18) Not at all interested
Programs for children (6-11)	Programs for children (6-11) Very Interested	Programs for children (6-11) Interested	Programs for children (6-11) Slightly Interested	Programs for children (6-11) Not at all interested
Programs for young children (0-5)	Programs for young children (0-5) Very Interested	Programs for young children (0-5) Interested	Programs for young children (0-5) Slightly Interested	Programs for young children (0-5) Not at all interested
Programs for homeschool families	Programs for homeschool families Very Interested	Programs for homeschool families Interested	Programs for homeschool families Slightly Interested	Programs for homeschool families Not at all interested
Technology support (computer classes, WiFi access)	Technology support (computer classes, WiFi access) Very Interested	Technology support (computer classes, WiFi access) Interested	Technology support (computer classes, WiFi access) Slightly Interested	Technology support (computer classes, WiFi access) Not at all interested
Large print books	Large print books Very Interested	Large print books Interested	Large print books Slightly Interested	Large print books Not at all interested
Increasing study room space	Increasing study room space Very Interested	Increasing study room space Interested	Increasing study room space Slightly Interested	Increasing study room space Not at all interested
Adding a larger meeting room	Adding a larger meeting room Very Interested	Adding a larger meeting room Interested	Adding a larger meeting room Slightly Interested	Adding a larger meeting room Not at all interested

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* 10. One thing I wish the library had funds to do. . .

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* 11. Please choose all statements below that describe you.

I work full-time.

I work part-time.

I am retired.

I am a middle or high school student.

I am a college student

I live with children under age 18 in my home.

I regularly care for children under age 18.

I regularly read/use physical books and materials.

I regularly read/use digital books and materials.

I regularly watch streaming TV series and movies.

I use the library’s outreach services

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* 12. Please select your age range.

I am 15-19 years old

I am 14 years old or younger

I am 20-29 years old

I am 30-39 years old

I am 40-44 years old

I am 45-49 years old

I am 50-54 years old

I am 55-59 years old

I am 60-64 years old

I am 65-69 years old

I am 70-74 years old

I am 75-79 years old

I am 80-84 years old

I am 85 years or older

Please click Done to submit your responses. Thank you for your feedback!