Why is communication so important in the workplace?
It provides purpose – Effective communication empowers people because it provides the clarity they need to perform their roles with confidence. With a clear understanding of the “why” behind a task, they understand how their efforts contribute to the whole organisation.
It eliminates confusion – Misunderstanding and miscommunication can create a constant state of confusion. This leads to employees feeling disengaged, which in turn drastically lowers their productivity.
It builds a positive workplace culture – Those organisations who best utilise effective communication can create an environment where employees feel respected and understood. This significantly boosts morale and enhances productivity.
It creates accountability – Effective communication allows team members to keep each other accountable. When everyone understands clear instructions and their responsibilities, it provides them with an incentive to perform at their best.