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2025 Citizen Satisfaction and Safety Survey

2025 Citizen Satisfaction & Safety Survey
1.Do you live in the City of Margate?
2.What is your mailing Zip Code?
3.Are you renting or do you own your residence?
4.Rate the overall quality of life in the City of Margate.
5.How many times have you had contact with a Margate Police Department employee over the past year?
6.What types of contacts have you had over the past year with the Margate Police Department?

Check all that apply.
7.During my most recent contact with a member of the Margate Police Department, the employee: (please rate each area regarding this encounter)
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Treated me fairly
Was professional
Was helpful
Was proficient
Was responsive to my requests and/or needs
Was courteous
Was knowledgeable
Handled my situation in a timely manner
Resolved and/or addressed my concerns
8.If you contact involved a call for police services, please respond to these questions:
Yes
No
N/A
Did you have any issues reaching the dispatcher?
Was the dispatcher courteous?
Was the dispatcher helpful?
Did the dispatcher meet or exceed you service expectations?
Did the officer respond in a timely manner?
Was the officer courteous?
Was the officer helpful?
Was the officer professional?
Was the officer knowledgeable?
Did the officer meet or exceed your service expectations?
9.Did the employee take a report of any kind during any of your encounter(s)?
10.Which types of report(s) have employees of the Margate Police Department completed during the contacts you have had with our members?

Select all that apply.
11.I have found that the report(s) completed by employees of the Margate Police Department during my contact with its members:
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Were legible
Were completely accurate
Were explained to me
12.Please rate the following statements in reference to receiving a copy of any report taken by the Margate Police Department:
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Obtaining a copy of the report was easy
The copy I received was legible
The copy I received was complete
The copy I received did not contain errors
The report was available in a timely manner
13.Based on your experiences with the Margate Police Department rate the overall quality of the services provided by the agency and its members.
14.In the past year, have you been the victim of a crime in the City of Margate?
15.How safe do you feel in the City of Margate?
16.I believe crime in Margate is:
17.On what crime or activity should the Margate Police Department concentrate or focus its effort on to make our City safe?
Unimportant
Somewhat unimportant
Somewhat important
Critical
N/A
Violent crimes
Auto theft
Narcotics
Drunk drivers
Proactive neighborhood patrol
Burglary
Larceny
Traffic offenses
Fraud
18.Rate the overall quality of services provided by the Margate Police Department.
19.Please provide any recommendations and/or suggestions you have on how we can improve our services to you and the community we serve.
20.Gender?
21.Which age group do you belong to?