Customer Appreciation Survey Question Title * 1. What is your email address? Question Title * 2. What is your name? Question Title * 3. Which Concord Pet store do you shop at the most? (if you don't shop at Concord, where do you get your pet supplies from?) Question Title * 4. What type of pets do you have? Dog Cat Rabbit Guinea Pig Hamster Bird Fish Reptile Other (please specify) Question Title * 5. What products do you like to buy when you shop with us? Dog Kibble Cat Kibble Raw Gently Cooked Freeze Dried Toys Treats Chews Supplements Gates/Crates Cleaning Supplies/Wee Wee Pads/Outdoor Cleanup Cat Litter and Litter Supplies Wild Bird Food Domestic Bird Food Small Animal Supplies Fish and/or Reptile Supplies Other (please specify) Question Title * 6. Is there a product you wish we would carry in our store? Question Title * 7. How often do you shop with us? Less than once a month Once a month 2-3 times a month Once a week More than once a week Question Title * 8. Which of the following issues do you feel is the most important problem in our store that we need to address? Pricing - too expensive Pricing - no labels Friendliness of employees Availability of products Employee knowledge about products Selection of products Cleanliness of the store I have no problems with the store I frequent the most Other (please specify) Question Title * 9. What type of promotion would you most like to see in stores? Buy Get discounts (like Buy 1 Get 1 Free or Buy 2 Get 1 Free) Percentage off Case discounts Weekend sales with deep discounts Bundled Item discounts (buy 3 items get 25% off, for instance) Other (please specify) Question Title * 10. Are there any employees you would like to commend for excellent customer service (if you know their name please list it)? Done