MFN Community Feedback Survey

Overview: We value your input to help us understand how Matawa First Nations services are supporting your community and what future programs might be needed. Your feedback will help shape the future of Matawa services and ensure they meet the needs of your community.

Eligibility: You must be a registered member of a Matawa First Nations community to participate in this survey. You do not have to live in the community to be eligible.

Time: It will take you roughly 10-15 minutes to fill out the survey. Unless otherwise noted your response is mandatory on all survey questions.

Draw: Upon completion of the survey and verification of membership in a Matawa community your name will be entered into the draw. Incomplete surveys will not qualify for entry in the draw.

Data Privacy: Your personal data will not be shared with any external organizations and your responses will be presented anonymously and in aggregate.

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* 1. How do you identify?

Male

Female

Non-Binary

Two-Spirit

Prefer not to say

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* 2. What is your age group?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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* 3. Which title best describes you?

Elder

Adult

Youth

Leader (Chief / Council)

Other (please specify)

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* 4. Which community are you a member of?

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* 5. Do you live on-reserve or off-reserve?

On-Reserve

Off-Reserve

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* 6. How familiar are you with the services provided by Matawa First Nations?

Not familiar

Somewhat familiar

Very familiar

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* 7. Which of the following Matawa First Nations services are you aware of? (Select all that apply)

Four Rivers Environmental Services

Kiikenomaga Kikenjigewen Employment Services (KKETS)

Matawa Technical Services

Matawa Health Co-Operative

Social Services

Matawa Education Centre

Awashishewiigiihiwaywin

Economic Development

Financial Advisory Services

Health and Social Biimadeswin

Matawa Housing

Membership

Other (please specify)

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* 8. Have you used any services provided by Matawa?

Yes

Unsure

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* 9. If you have not used Matawa services, what are the reasons? (Select all that apply)

Lack of awareness

Access difficulties

Service not available in my community

Service does not meet my needs

Other (please specify)

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* 10. How frequently do you use programs and services from each of the listed organizations or departments?

	Daily	Weekly	Monthly	Yearly	Every 2-5 years	Every 6-10 years	Never
Awashishewiigiihiwaywin	Awashishewiigiihiwaywin Daily	Awashishewiigiihiwaywin Weekly	Awashishewiigiihiwaywin Monthly	Awashishewiigiihiwaywin Yearly	Awashishewiigiihiwaywin Every 2-5 years	Awashishewiigiihiwaywin Every 6-10 years	Awashishewiigiihiwaywin Never
Communications	Communications Daily	Communications Weekly	Communications Monthly	Communications Yearly	Communications Every 2-5 years	Communications Every 6-10 years	Communications Never
Matawa Education	Matawa Education Daily	Matawa Education Weekly	Matawa Education Monthly	Matawa Education Yearly	Matawa Education Every 2-5 years	Matawa Education Every 6-10 years	Matawa Education Never
Economic Development	Economic Development Daily	Economic Development Weekly	Economic Development Monthly	Economic Development Yearly	Economic Development Every 2-5 years	Economic Development Every 6-10 years	Economic Development Never
Finance & Administration	Finance & Administration Daily	Finance & Administration Weekly	Finance & Administration Monthly	Finance & Administration Yearly	Finance & Administration Every 2-5 years	Finance & Administration Every 6-10 years	Finance & Administration Never
Financial Advisory Services	Financial Advisory Services Daily	Financial Advisory Services Weekly	Financial Advisory Services Monthly	Financial Advisory Services Yearly	Financial Advisory Services Every 2-5 years	Financial Advisory Services Every 6-10 years	Financial Advisory Services Never
Human Resources	Human Resources Daily	Human Resources Weekly	Human Resources Monthly	Human Resources Yearly	Human Resources Every 2-5 years	Human Resources Every 6-10 years	Human Resources Never
Health & Social Meno Biimadeswin	Health & Social Meno Biimadeswin Daily	Health & Social Meno Biimadeswin Weekly	Health & Social Meno Biimadeswin Monthly	Health & Social Meno Biimadeswin Yearly	Health & Social Meno Biimadeswin Every 2-5 years	Health & Social Meno Biimadeswin Every 6-10 years	Health & Social Meno Biimadeswin Never
Matawa Housing	Matawa Housing Daily	Matawa Housing Weekly	Matawa Housing Monthly	Matawa Housing Yearly	Matawa Housing Every 2-5 years	Matawa Housing Every 6-10 years	Matawa Housing Never
Information Technology	Information Technology Daily	Information Technology Weekly	Information Technology Monthly	Information Technology Yearly	Information Technology Every 2-5 years	Information Technology Every 6-10 years	Information Technology Never
Membership	Membership Daily	Membership Weekly	Membership Monthly	Membership Yearly	Membership Every 2-5 years	Membership Every 6-10 years	Membership Never
Technical Services	Technical Services Daily	Technical Services Weekly	Technical Services Monthly	Technical Services Yearly	Technical Services Every 2-5 years	Technical Services Every 6-10 years	Technical Services Never
Four Rivers Incorporated	Four Rivers Incorporated Daily	Four Rivers Incorporated Weekly	Four Rivers Incorporated Monthly	Four Rivers Incorporated Yearly	Four Rivers Incorporated Every 2-5 years	Four Rivers Incorporated Every 6-10 years	Four Rivers Incorporated Never
Kiikenomaga Kikenjigewen Employment Services (KKETS)	Kiikenomaga Kikenjigewen Employment Services (KKETS) Daily	Kiikenomaga Kikenjigewen Employment Services (KKETS) Weekly	Kiikenomaga Kikenjigewen Employment Services (KKETS) Monthly	Kiikenomaga Kikenjigewen Employment Services (KKETS) Yearly	Kiikenomaga Kikenjigewen Employment Services (KKETS) Every 2-5 years	Kiikenomaga Kikenjigewen Employment Services (KKETS) Every 6-10 years	Kiikenomaga Kikenjigewen Employment Services (KKETS) Never
Matawa Non-Profit Housing Corporation	Matawa Non-Profit Housing Corporation Daily	Matawa Non-Profit Housing Corporation Weekly	Matawa Non-Profit Housing Corporation Monthly	Matawa Non-Profit Housing Corporation Yearly	Matawa Non-Profit Housing Corporation Every 2-5 years	Matawa Non-Profit Housing Corporation Every 6-10 years	Matawa Non-Profit Housing Corporation Never
RapidLynx Telecommunications	RapidLynx Telecommunications Daily	RapidLynx Telecommunications Weekly	RapidLynx Telecommunications Monthly	RapidLynx Telecommunications Yearly	RapidLynx Telecommunications Every 2-5 years	RapidLynx Telecommunications Every 6-10 years	RapidLynx Telecommunications Never
Matawa Health Co-Operative	Matawa Health Co-Operative Daily	Matawa Health Co-Operative Weekly	Matawa Health Co-Operative Monthly	Matawa Health Co-Operative Yearly	Matawa Health Co-Operative Every 2-5 years	Matawa Health Co-Operative Every 6-10 years	Matawa Health Co-Operative Never

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* 11. How would you rate your level of satisfaction with the Matawa programs & services you have used?

	Very Satisfied	Satisfied	Unsatisfied	Very Unsatisfied	Not Applicable
Awashishewiigiihiwaywin	Awashishewiigiihiwaywin Very Satisfied	Awashishewiigiihiwaywin Satisfied	Awashishewiigiihiwaywin Unsatisfied	Awashishewiigiihiwaywin Very Unsatisfied	Awashishewiigiihiwaywin Not Applicable
Communications	Communications Very Satisfied	Communications Satisfied	Communications Unsatisfied	Communications Very Unsatisfied	Communications Not Applicable
Matawa Education	Matawa Education Very Satisfied	Matawa Education Satisfied	Matawa Education Unsatisfied	Matawa Education Very Unsatisfied	Matawa Education Not Applicable
Economic Development	Economic Development Very Satisfied	Economic Development Satisfied	Economic Development Unsatisfied	Economic Development Very Unsatisfied	Economic Development Not Applicable
Finance & Administration	Finance & Administration Very Satisfied	Finance & Administration Satisfied	Finance & Administration Unsatisfied	Finance & Administration Very Unsatisfied	Finance & Administration Not Applicable
Financial Advisory Services	Financial Advisory Services Very Satisfied	Financial Advisory Services Satisfied	Financial Advisory Services Unsatisfied	Financial Advisory Services Very Unsatisfied	Financial Advisory Services Not Applicable
Human Resources	Human Resources Very Satisfied	Human Resources Satisfied	Human Resources Unsatisfied	Human Resources Very Unsatisfied	Human Resources Not Applicable
Health & Social Meno Biimadeswin	Health & Social Meno Biimadeswin Very Satisfied	Health & Social Meno Biimadeswin Satisfied	Health & Social Meno Biimadeswin Unsatisfied	Health & Social Meno Biimadeswin Very Unsatisfied	Health & Social Meno Biimadeswin Not Applicable
Matawa Housing	Matawa Housing Very Satisfied	Matawa Housing Satisfied	Matawa Housing Unsatisfied	Matawa Housing Very Unsatisfied	Matawa Housing Not Applicable
Information Technology	Information Technology Very Satisfied	Information Technology Satisfied	Information Technology Unsatisfied	Information Technology Very Unsatisfied	Information Technology Not Applicable
Membership	Membership Very Satisfied	Membership Satisfied	Membership Unsatisfied	Membership Very Unsatisfied	Membership Not Applicable
Technical Services	Technical Services Very Satisfied	Technical Services Satisfied	Technical Services Unsatisfied	Technical Services Very Unsatisfied	Technical Services Not Applicable
Four Rivers Incorporated	Four Rivers Incorporated Very Satisfied	Four Rivers Incorporated Satisfied	Four Rivers Incorporated Unsatisfied	Four Rivers Incorporated Very Unsatisfied	Four Rivers Incorporated Not Applicable
Kiikenomaga Kikenjigewen Employment Services (KKETS)	Kiikenomaga Kikenjigewen Employment Services (KKETS) Very Satisfied	Kiikenomaga Kikenjigewen Employment Services (KKETS) Satisfied	Kiikenomaga Kikenjigewen Employment Services (KKETS) Unsatisfied	Kiikenomaga Kikenjigewen Employment Services (KKETS) Very Unsatisfied	Kiikenomaga Kikenjigewen Employment Services (KKETS) Not Applicable
Matawa Non-Profit Housing Corporation	Matawa Non-Profit Housing Corporation Very Satisfied	Matawa Non-Profit Housing Corporation Satisfied	Matawa Non-Profit Housing Corporation Unsatisfied	Matawa Non-Profit Housing Corporation Very Unsatisfied	Matawa Non-Profit Housing Corporation Not Applicable
RapidLynx Telecommunications	RapidLynx Telecommunications Very Satisfied	RapidLynx Telecommunications Satisfied	RapidLynx Telecommunications Unsatisfied	RapidLynx Telecommunications Very Unsatisfied	RapidLynx Telecommunications Not Applicable
Matawa Health Co-Operative	Matawa Health Co-Operative Very Satisfied	Matawa Health Co-Operative Satisfied	Matawa Health Co-Operative Unsatisfied	Matawa Health Co-Operative Very Unsatisfied	Matawa Health Co-Operative Not Applicable

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* 12. How would you rate the overall quality of Matawa services?

Excellent

Average

Poor

Not applicable / I don't know

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* 13. How well do you feel Matawa services reflect and respect the cultural values and needs of your community?

Excellent

Average

Poor

Not Applicable / I don't know

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* 14. How would you rate your interactions with Matawa staff? (e.g., responsiveness, helpfulness, knowledge)

Excellent

Average

Poor

Not applicable / I don't know

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* 15. How have Matawa services positively impacted you and/or your community? Please provide specific examples.

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* 16. How have Matawa services negatively impacted you and/or your community? Please provide specific examples.

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* 17. What additional services would you like to see Matawa provide? (Please specify)

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* 18. How can Matawa's current services be improved upon? (Please specify)

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* 19. How would you rate Matawa’s communication about their services? (1 star being lowest and 5 stars being the highest)

Poor

Fair

Average

Good

Excellent

Poor

Fair

Average

Good

Excellent

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* 20. How can Matawa improve communication of their programs and services with you?

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* 21. What form of communication works best for you to hear from Matawa? (If there are multiple type them in the box titled "Other")

Facebook

Instagram

Tik Tok

Website

In person meetings

Online virtual events

Newsletters

Word of mouth

Other (please specify)

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* 22. How can Matawa and your community work together more effectively?

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* 23. Please share any additional comments or suggestions:

Thank you for your feedback! Your input is essential in helping us improve services and planning for the future of Matawa First Nations communities.