Customer Satisfaction Survey
We value your input!
At FSB, we strive to provide the best customer experience possible. Let us know how
we're doing.
1.
Please Choose Your FSB Branch
Cameron- Main Bank (3rd Street)
Cameron- Drive Up (Walnut Street)
Tarkio
Trenton
Mound City
Maitland
Fairfax
St. Joseph
Excelsior Springs
Internet Banking
Mobile App
2.
The type of transaction I completed was:
Teller Transaction
New Account
Loan Transaction
Other (please specify)
3.
The FSB Employee handled my transaction with knowledge & professionalism
Strongly Disagree
1 star
Somewhat Disagree
2 stars
Neutral
3 stars
Somewhat Agree
4 stars
Strongly Agree
5 stars
4.
I am satisfied with the service I received from FSB
Strongly Disagree
1 star
Somewhat Disagree
2 stars
Neutral
3 stars
Somewhat Agree
4 stars
Strongly Agree
5 stars
5.
I am likely to recommend FSB to friends or family
Strongly Disagree
1 star
Somewhat Disagree
2 stars
Neutral
3 stars
Somewhat Agree
4 stars
Strongly Agree
5 stars
6.
FSB products meet my needs
Strongly Disagree
1 star
Somewhat Disagree
2 stars
Neutral
3 stars
Somewhat Agree
4 stars
Strongly Agree
5 stars
7.
I have been an FSB customer for:
Less than 6 months
6 months to 1 year
1 – 2 years
3 or more years
8.
Additional Comments:
