SurveyMonkey Powered Online Survey

NT's only QIP Accredited Physiotherapy Practices

Client Experience Survey

Movement for Life Physiotherapy are accredited against Standards developed by our professional body, the Australian Physiotherapy Association and utilize feedback to identify areas where we can improve our services to better meet your needs.

Accreditation acknowledges the quality of a physiotherapy practice and we seek to maintain this standard.

We appreciate anonymous feedback on your experience with our practice to assist us in continuing to providing the best quality physiotherapy care.

For questions 1-25, please give us a score between 1 and 6, where 1 = Unsatisfactory and 6 = Exceeds expectations. If the question is not relevant to your experience, please select N/A.

Thank you for your time. Please click "OK" to get started.

Question Title

* 1. Let's get started. Please enter your email address

Email Address

Question Title

* 2. The level of respect shown to you by the physiotherapist and other practice staff was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 3. The level of privacy you were given was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 4. The adequacy of gowns, drapes or other cover to protect your dignity was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 5. Information about treatment options for your condition was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 6. Information about manipulation procedures (if applicable) was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 7. Information about your right to refuse a particular treatment was

Unsatisfactory 1

Above expectations 6

N/A

Unsatisfactory 1

Above expectations 6

N/A

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* 8. Information about your right to see your physiotherapist of choice was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 9. Information about your right to obtain a second opinion was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 10. Information about your right to change physiotherapists was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 11. Information about care provided under the supervision of a qualified physiotherapist (if applicable) was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 12. Information about our practice fees and services was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 13. Information about your voluntary participation in research projects (if applicable) was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 14. Information about your right to provide feedback or make a complaint was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 15. Information about your right to have / refuse to have another person present during your consultation was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 16. Overall information you needed to provide informed consent for your physiotherapy care was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 17. Communication suited to your individual needs was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 18. Care suited to your cultural needs was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 19. Your own involvement in setting goals for your care was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

Question Title

* 20. Information about ways you can manage your own health and wellbeing was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

Question Title

* 21. Information about your referral to another clinician (if applicable) was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 22. Your means of seeking help if you were left unattended during your consultation was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

Question Title

* 23. Information about our practice services, location, contact details, opening hours & out of hours care options was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 24. Your ability to get a timely appointment was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 25. Our practice environment and facilities are

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

Question Title

* 26. The outcome of the health care provided by our practice for your presenting condition was

Unsatisfactory
1

Above expectations 6

N/A

Unsatisfactory
1

Above expectations 6

N/A

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* 27. Are you

Male

Female

Male

Female

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* 28. What is your age range

0-18

19-35

36-55

56-75

76+

0-18

19-35

36-55

56-75

76+

Question Title

* 29. How long have you attended this practice

Less than 2 years

2-5 years

6-10 years

Over 10 years

Less than 2 years

2-5 years

6-10 years

Over 10 years

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* 1. Let's get started. Please enter your email address

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* 2. The level of respect shown to you by the physiotherapist and other practice staff was

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* 3. The level of privacy you were given was

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* 4. The adequacy of gowns, drapes or other cover to protect your dignity was

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* 5. Information about treatment options for your condition was

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* 6. Information about manipulation procedures (if applicable) was

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* 7. Information about your right to refuse a particular treatment was

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* 8. Information about your right to see your physiotherapist of choice was

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* 9. Information about your right to obtain a second opinion was

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* 10. Information about your right to change physiotherapists was

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* 11. Information about care provided under the supervision of a qualified physiotherapist (if applicable) was

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* 12. Information about our practice fees and services was

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* 13. Information about your voluntary participation in research projects (if applicable) was

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* 14. Information about your right to provide feedback or make a complaint was

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* 15. Information about your right to have / refuse to have another person present during your consultation was

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* 16. Overall information you needed to provide informed consent for your physiotherapy care was

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* 17. Communication suited to your individual needs was

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* 18. Care suited to your cultural needs was

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* 19. Your own involvement in setting goals for your care was

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* 20. Information about ways you can manage your own health and wellbeing was

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* 21. Information about your referral to another clinician (if applicable) was

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* 22. Your means of seeking help if you were left unattended during your consultation was

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* 23. Information about our practice services, location, contact details, opening hours & out of hours care options was

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* 24. Your ability to get a timely appointment was

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* 25. Our practice environment and facilities are

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* 26. The outcome of the health care provided by our practice for your presenting condition was

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* 27. Are you

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* 28. What is your age range

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* 29. How long have you attended this practice

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* 30. The physiotherapist I usually see when I visit this practice is

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* 31. Are there any other comments you would like to make about our practice, physiotherapists and staff?