Remote access at Mid-IR

Please share your experience!

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* 1. Overall, How was your experience with remote access at Mid-IR?

Exceeded expectations

Met expectations

Below expectations

please, tell us more

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* 2. How was your experience using NoMachine?

Exceeded expectations

Met expectations

Below expectations

Were there technological issues or instrument issues?

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* 3. How was your experience controlling the stage? What could we change to make it better? Would a tutorial before beam time be beneficial?

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* 4. What was your primary mode of communication?

Microsoft teams

phone call

instant messaging/text

other (please specify)

Please comment on the effectiveness

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* 5. How was communication during your remote access experience?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Please tell us how we can improve, thinking about all steps of the process, from arranging beamtime, sample management, during measurements and follow-up.

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* 6. How was the quality of data collected

Better than you expected

About what you expected/similar quality to previous beam time

Lower than expected

Looks good, but I haven't done the analysis

Data collected in the wrong region

There was a problem with my sample

Other comments about data quality

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* 7. What was your experience mailing your sample? Were the instructions easy to follow? Were you able to send your sample ready to be measured or did beamline staff mount the sample in some way?

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* 8. Did you use Quasar/Orange to view and/or analyze your data? View tutorials or use example workflows? What was your experience? Please be specific.

Remote access at Mid-IR

Please share your experience!

Question Title

* 1. Overall, How was your experience with remote access at Mid-IR?

Question Title

* 2. How was your experience using NoMachine?

Question Title

* 3. How was your experience controlling the stage? What could we change to make it better? Would a tutorial before beam time be beneficial?

Question Title

* 4. What was your primary mode of communication?

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* 5. How was communication during your remote access experience?

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* 6. How was the quality of data collected

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* 7. What was your experience mailing your sample? Were the instructions easy to follow? Were you able to send your sample ready to be measured or did beamline staff mount the sample in some way?

Question Title

* 8. Did you use Quasar/Orange to view and/or analyze your data? View tutorials or use example workflows? What was your experience? Please be specific.

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* 9. How important is it to your research to be able to do experiments at Mid-IR. Is remote access sufficient?

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* 10. What is the most important change we can make to the remote access experience from your perspective? Any other comments?