MedStar Family Choice Find a Provider Website Survey

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* 1. Have you used the Find a Provider function of the MedStar Family Choice website before?

Yes

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* 2. If you have used the Find a Provider website before, what type of provider information were you looking for?

Primary Care Provider/Family Doctor

Specialist

Hospital

Pharmacy

Prompt Care/Urgent Care

Other (please specify)

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* 3. How did you search for the provider?

By Specialty

By Location

By Name

By Gender

By Group Name or Hospital Affiliation

Other (please specify)

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* 4. How easy or difficult was your provider search?

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* 5. Did the search give you the expected results?

Yes

If no, please explain any difficulties or issues you are having with the Find a Provider search. We want to assist you with any issues, so please provide as much detail as possible. You may call Member Services at 888-404-9549 if you need immediate or additional assistance with finding a provider.

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* 6. Is there anything that would help make the search easier?

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* 7. Do you think there is enough information in each provider (doctor) profile?

Yes

If answered "No", what information would you like to see in the provider (doctor) profiles?

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* 8. Do you have any suggestions on how to improve the Find A Provider website?

Yes

If you answered "Yes," please give examples.

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* 9. Please rate how easy the "Size of the Text" is to read.

Very Difficult

Difficult

Neutral

Easy

Very Easy

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* 10. Please rate how easy it was to find provider information in Espanol (Spanish).

Very Difficult

Difficult

Neutral

Easy

Very Easy

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* 11. As you were reviewing the website, was the text (content) written in such a way that was easy to understand?

Yes

If you answered "No", please explain why

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* 12. Please rate the overall look of the MedStar Family Choice website.

Poor

Fair

Good

Excellent

Thank you for completing this survey. MedStar Family Choice values your feedback, and appreciates your participation!