Appoint a Clinical Team Lead to implement and oversee the implementation and execution of required Core Standards. The Clinical Team Lead position will be designed to: • Work with providers and staff to build a team-based approach to care • Continually examine processes and structures to improve care • Assist with the review of data on the quality performance of the practice
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Implement a team-based approach to care delivery that includes expanding the roles of non-physician providers (e.g., APRNs, PAs, nurses, MAs) and non-licensed staff (e.g., recovery coaches, patient navigators) to improve clinical workflows.
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Adopt processes to identify patients who are at risk for adverse outcomes or are missing critical preventive services and/or other health screenings.
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Ensure same-day, medication-first substance use treatment is available to members. Please note, same day access can be provided by an external partner (e.g., a buprenorphine induction program at a local hospital), with a documented process to communicate and transition care with the MaineMOM MOUD Prescriber.
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Establish processes to identify evidence-based practices for the eligible member population, to train care team members as appropriate, and adapt services to be inclusive and sensitive to culture, ethnicity, sexual orientation, and gender identity. Members of the care team will be in trained in Trauma-Informed Care and stigma-reduction for people living with SUDs.
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Participate regularly in advisory activities representative of MaineCare and/or MaineMOM members, and family members, where appropriate. Member-informed advisory processes will be established to identify patient-centered needs and solutions for improving care in the practice.
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Develop processes to identify local community resources and social support services. Processes will be in place to refer patients and families to local community resources and social support services, including those that provide self-management support to assist members in overcoming barriers to care and meeting health goals.
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Establish processes to reduce wasteful spending of healthcare resources and improve the cost-effective use of healthcare services as evidenced by at least one improvement initiative that targets waste reduction, such as avoidable hospitalizations; reducing avoidable ED visits; or working with the team to develop new processes and procedures that improve patient experience and quality of care, while reducing inappropriate use of services.
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Utilize an electronic data system that includes identifiers and utilization data about members. Member data is used for monitoring, tracking, and indicating levels of care complexity for the purpose of improving member care.
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