Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. RISMedia - Quicken Loans - 2019 Lender Survey Question Title * 1. In what state or U.S. territory do you live? Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District of Columbia (DC) Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Marianas Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Virgin Islands Washington West Virginia Wisconsin Wyoming OK Question Title * 2. Which of the following describes your primary role/focus in the real estate space? Select all that apply. Buyers agent Listing agent Broker dealer Licensed mortgage officer Other (please specify) OK Question Title * 3. Approximately how many transactions have you closed over the last 12 months? 0 1-4 5-11 12-24 25-39 40+ OK Question Title * 4. What would you say the average home price is for your average client? Less than $100,000 $100,000-$199,999 $200,000-$299,999 $300,000-$399,999 $400,000-$499,999 $500,000+ OK Question Title * 5. What are your preferred methods for managing and following up with your clients? Please select all that apply. Email Text Phone call Brokerage-provided CRM Personal CRM Calendar app (Outlook, Google, etc.) Other (please specify) OK Question Title * 6. When working as a listing agent, what information is important to you when advising your client on whether or not to accept a non-cash offer? Please select all that apply. Which lender the client is pre-approval with What information was collected and verified for the pre-approval Previous experience with the buyer's agent Amount of EMD Other (please specify) OK Question Title * 7. When it comes to having visibility into the mortgage process, which statement best describes how you feel? Having a single point of contact is the best way to have visibility into where the mortgage is at Having multiple people to contact is the best way to have visibility into where the mortgage is at Having access to a mortgage platform that updates the loan status is the best way to have visibility into where the mortgage is at I have no preference as long as I have visibility into the mortgage process OK Question Title * 8. A lender is considering creating a platform that allows agents visibility into their client's mortgage, as well as other features for agents. Which five (5) features would be most important to you in this portal? Tool to recommend the best mortgage option for a client Industry news and tips Loan calculators Today's interest rates Mortgage guideline resources Personal production stats Lender promotions Upcoming appointment tracker Urgent action notifications (loans, licensing, etc.) Ability to chat with your client through the platform Other (please specify) OK Question Title * 9. If you were able to get fully licensed to take a mortgage application, and make a commission on it, how interesting is each of the following scenarios? Please select one answer for each row. Extremely interesting Very interesting Moderately interesting Slightly interesting Not interesting at all Personally taking mortgage applications Personally taking mortgage applications Extremely interesting Personally taking mortgage applications Very interesting Personally taking mortgage applications Moderately interesting Personally taking mortgage applications Slightly interesting Personally taking mortgage applications Not interesting at all Designating an admin to take mortgage applications on my behalf Designating an admin to take mortgage applications on my behalf Extremely interesting Designating an admin to take mortgage applications on my behalf Very interesting Designating an admin to take mortgage applications on my behalf Moderately interesting Designating an admin to take mortgage applications on my behalf Slightly interesting Designating an admin to take mortgage applications on my behalf Not interesting at all Both personally taking mortgage applications and designating an admin on my behalf Both personally taking mortgage applications and designating an admin on my behalf Extremely interesting Both personally taking mortgage applications and designating an admin on my behalf Very interesting Both personally taking mortgage applications and designating an admin on my behalf Moderately interesting Both personally taking mortgage applications and designating an admin on my behalf Slightly interesting Both personally taking mortgage applications and designating an admin on my behalf Not interesting at all OK Question Title * 10. How would having the ability to earn a commission for taking your client's mortgage application impact your decision to work with that lender? Very positive impact Somewhat positive impact No impact Somewhat negative impact Very negative impact OK Question Title * 11. What is your overall opinion of an agent acting in a dual role as mortgage originator and real estate agent? Extremely positive Somewhat positive Neither positive nor negative Somewhat negative Extremely negative OK DONE