Marketing and Communications process improvement survey

When answering the questions in this survey, please think about your recent interactions with the Marketing and Communications department and indicate the level you agree or disagree with the following statements.

	Yes	No
Advertising/marketing	Advertising/marketing Yes	Advertising/marketing No
Campus announcements	Campus announcements Yes	Campus announcements No
Social media	Social media Yes	Social media No
Publications (brochures, fliers, etc.)	Publications (brochures, fliers, etc.) Yes	Publications (brochures, fliers, etc.) No
Photography	Photography Yes	Photography No
Writing/editing	Writing/editing Yes	Writing/editing No
Web design	Web design Yes	Web design No
News releases or media interviews	News releases or media interviews Yes	News releases or media interviews No
Graphic design	Graphic design Yes	Graphic design No
Videography	Videography Yes	Videography No

Yes

Advertising/marketing

Advertising/marketing Yes

Advertising/marketing No

Campus announcements

Campus announcements Yes

Campus announcements No

Social media

Social media Yes

Social media No

Publications (brochures, fliers, etc.)

Publications (brochures, fliers, etc.) Yes

Publications (brochures, fliers, etc.) No

Photography

Photography Yes

Photography No

Writing/editing

Writing/editing Yes

Writing/editing No

Web design

Web design Yes

Web design No

News releases or media interviews

News releases or media interviews Yes

News releases or media interviews No

Graphic design

Graphic design Yes

Graphic design No

Videography

Videography Yes

Videography No

	Strongly agree				Strongly disagree	I did not use this service
Advertising/marketing	Advertising/marketing Strongly agree	Advertising/marketing	Advertising/marketing	Advertising/marketing	Advertising/marketing Strongly disagree	Advertising/marketing I did not use this service
Web design	Web design Strongly agree	Web design	Web design	Web design	Web design Strongly disagree	Web design I did not use this service
Videography	Videography Strongly agree	Videography	Videography	Videography	Videography Strongly disagree	Videography I did not use this service
Campus announcements	Campus announcements Strongly agree	Campus announcements	Campus announcements	Campus announcements	Campus announcements Strongly disagree	Campus announcements I did not use this service
News releases or media interviews	News releases or media interviews Strongly agree	News releases or media interviews	News releases or media interviews	News releases or media interviews	News releases or media interviews Strongly disagree	News releases or media interviews I did not use this service
Photography	Photography Strongly agree	Photography	Photography	Photography	Photography Strongly disagree	Photography I did not use this service
Writing/editing	Writing/editing Strongly agree	Writing/editing	Writing/editing	Writing/editing	Writing/editing Strongly disagree	Writing/editing I did not use this service
Social media	Social media Strongly agree	Social media	Social media	Social media	Social media Strongly disagree	Social media I did not use this service
Publications (brochures, fliers, etc.)	Publications (brochures, fliers, etc.) Strongly agree	Publications (brochures, fliers, etc.)	Publications (brochures, fliers, etc.)	Publications (brochures, fliers, etc.)	Publications (brochures, fliers, etc.) Strongly disagree	Publications (brochures, fliers, etc.) I did not use this service
Graphic design	Graphic design Strongly agree	Graphic design	Graphic design	Graphic design	Graphic design Strongly disagree	Graphic design I did not use this service

Strongly agree

Strongly disagree

I did not use this service

Advertising/marketing

Advertising/marketing Strongly agree

Advertising/marketing

Advertising/marketing Strongly disagree

Advertising/marketing I did not use this service

Web design

Web design Strongly agree

Web design

Web design Strongly disagree

Web design I did not use this service

Videography

Videography Strongly agree

Videography

Videography Strongly disagree

Videography I did not use this service

Campus announcements

Campus announcements Strongly agree

Campus announcements

Campus announcements Strongly disagree

Campus announcements I did not use this service

News releases or media interviews

News releases or media interviews Strongly agree

News releases or media interviews

News releases or media interviews Strongly disagree

News releases or media interviews I did not use this service

Photography

Photography Strongly agree

Photography

Photography Strongly disagree

Photography I did not use this service

Writing/editing

Writing/editing Strongly agree

Writing/editing

Writing/editing Strongly disagree

Writing/editing I did not use this service

Social media

Social media Strongly agree

Social media

Social media Strongly disagree

Social media I did not use this service

Publications (brochures, fliers, etc.)

Publications (brochures, fliers, etc.) Strongly agree

Publications (brochures, fliers, etc.)

Publications (brochures, fliers, etc.) Strongly disagree

Publications (brochures, fliers, etc.) I did not use this service

Graphic design

Graphic design Strongly agree

Graphic design

Graphic design Strongly disagree

Graphic design I did not use this service

Marketing and Communications process improvement survey

First contact

Question Title

* 1. When I need something from Marketing and Communications, I know who to contact.

Question Title

* 2. Are you aware Marketing and Communications has staff with expertise in the following areas?

Question Title

* 3. When I worked with Marketing and Communications in the following areas, I received timely responses to my initial inquiries.