MBNL invites you to take part in our short survey to tell us about your experience of interactions with our colleagues and partners. Your feedback will provide us with valuable insights into how we can improve our ways of working and deliver better experience to all of our site providers. The survey will take only a couple of minutes to complete.

We look forward to hearing from you!

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* 1. In general, how easy is it for you to get in touch with the right point of contact when you have a query or issue regarding our telecoms site on your property?

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* 2. How satisfied were you with the outcome of your most recent contact with MBNL or our partners?

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* 3. If you have interacted with MBNL or our partners previously in relation to our gaining access to our telecoms site on your property, how much do you agree or disagree with the following statements?

  Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
I was happy with the method of contact by the party requesting access
I was given sufficient notice of the access requirements
The information provided in the access request communications was clear and adequate
I was well informed throughout the site access process
The activity which took place during the site visit accurately reflected the access request
My property was left as I would like to find it after the visit
Not applicable

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* 4. Please provide as much additional information as possible to explain why you have scored Q3 as you have

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* 5. How satisfied are you with our overall site access process and site visit management?

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* 6. Please provide any other comments you wish to share with us

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* 7. Please provide the following information to help us better understand your response

T