1.How would you prefer to comment on service updates? Please pick your top answer.

Online survey

Submit written comments on paper

Social media comments or DMs

Customer service outlets (calls, apps)

Through organized groups

With my commissioner or an elected official I trust

Text message

Website

Other (please specify)

None of the above

2.What is the best time for MATA to hold community meetings? Please pick your top answer.

Weekdays between 9-12

Weekdays between 12-4

Weekdays between 4-7

Weekends between 9-12

Weekends between 12-4

Weekends between 4-7

None of the above

3.What's important to include in a MATA meeting? Check all that apply.

Question and answer time

Presentation

Leadership is present and available

Small group discussion or conversation

Polls

Ability to submit written comments or questions

Follow-up

Other (please specify)

None of the above

*4.Which MATA topics interest you the most? Check your top three.(Required.)

Routes

On-time performance

Cost of services/fares

Types of service (Bus, MATAPlus, On Demand)

Technology

Hires

Leadership

Budget

Schedules

Other (please specify)

None of the above

5.How often do you use MATA’s On Demand services?

Daily

Weekly

Monthly

Quarterly (about 4 times a year)

Rarely (less than 4 times a year)

Never

6.Please share your thoughts/experiences regarding MATA’s On Demand services?

7.Anything else?