All Care Therapies of Georgetown Patient Care Survey

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* 3. Overall, how satisfied were you with your therapist/s at All Care Therapies?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

Tell us something your therapist/s have done well, or something they could have done better

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* 4. When describing your therapist/s, would you say they....

	All of the time	Most of the time	Some of the time	Rarely	Never	N/A
Used language you could understand	Used language you could understand All of the time	Used language you could understand Most of the time	Used language you could understand Some of the time	Used language you could understand Rarely	Used language you could understand Never	Used language you could understand N/A
Addressed issues that were important to you and/or your family	Addressed issues that were important to you and/or your family All of the time	Addressed issues that were important to you and/or your family Most of the time	Addressed issues that were important to you and/or your family Some of the time	Addressed issues that were important to you and/or your family Rarely	Addressed issues that were important to you and/or your family Never	Addressed issues that were important to you and/or your family N/A
Communicated session activities and the clinical reasoning behind these activities	Communicated session activities and the clinical reasoning behind these activities All of the time	Communicated session activities and the clinical reasoning behind these activities Most of the time	Communicated session activities and the clinical reasoning behind these activities Some of the time	Communicated session activities and the clinical reasoning behind these activities Rarely	Communicated session activities and the clinical reasoning behind these activities Never	Communicated session activities and the clinical reasoning behind these activities N/A
Provided easy to understand activities or exercises for home or school	Provided easy to understand activities or exercises for home or school All of the time	Provided easy to understand activities or exercises for home or school Most of the time	Provided easy to understand activities or exercises for home or school Some of the time	Provided easy to understand activities or exercises for home or school Rarely	Provided easy to understand activities or exercises for home or school Never	Provided easy to understand activities or exercises for home or school N/A
Were on time to all therapy sessions	Were on time to all therapy sessions All of the time	Were on time to all therapy sessions Most of the time	Were on time to all therapy sessions Some of the time	Were on time to all therapy sessions Rarely	Were on time to all therapy sessions Never	Were on time to all therapy sessions N/A
Made therapy fun and enjoyable	Made therapy fun and enjoyable All of the time	Made therapy fun and enjoyable Most of the time	Made therapy fun and enjoyable Some of the time	Made therapy fun and enjoyable Rarely	Made therapy fun and enjoyable Never	Made therapy fun and enjoyable N/A
Maintained positive social interactions	Maintained positive social interactions All of the time	Maintained positive social interactions Most of the time	Maintained positive social interactions Some of the time	Maintained positive social interactions Rarely	Maintained positive social interactions Never	Maintained positive social interactions N/A
Provided requested documentation in a clear, concise, and timely manner	Provided requested documentation in a clear, concise, and timely manner All of the time	Provided requested documentation in a clear, concise, and timely manner Most of the time	Provided requested documentation in a clear, concise, and timely manner Some of the time	Provided requested documentation in a clear, concise, and timely manner Rarely	Provided requested documentation in a clear, concise, and timely manner Never	Provided requested documentation in a clear, concise, and timely manner N/A

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* 5. Overall, how satisfied were you with the support staff at All Care Therapies?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

Tell us something the support staff has done well, or something they could have done better

Question Title

* 6. When describing our support staff, would you say they....

	All of the time	Most of the time	Some of the time	Rarely	Never	N/A
Answered your questions in a way that was competent but easy to understand	Answered your questions in a way that was competent but easy to understand All of the time	Answered your questions in a way that was competent but easy to understand Most of the time	Answered your questions in a way that was competent but easy to understand Some of the time	Answered your questions in a way that was competent but easy to understand Rarely	Answered your questions in a way that was competent but easy to understand Never	Answered your questions in a way that was competent but easy to understand N/A
Communicated in a way that was clear and professional	Communicated in a way that was clear and professional All of the time	Communicated in a way that was clear and professional Most of the time	Communicated in a way that was clear and professional Some of the time	Communicated in a way that was clear and professional Rarely	Communicated in a way that was clear and professional Never	Communicated in a way that was clear and professional N/A
Returned phone calls within a reasonable amount of time	Returned phone calls within a reasonable amount of time All of the time	Returned phone calls within a reasonable amount of time Most of the time	Returned phone calls within a reasonable amount of time Some of the time	Returned phone calls within a reasonable amount of time Rarely	Returned phone calls within a reasonable amount of time Never	Returned phone calls within a reasonable amount of time N/A
Had a manner of dress that was appropriate for a business setting	Had a manner of dress that was appropriate for a business setting All of the time	Had a manner of dress that was appropriate for a business setting Most of the time	Had a manner of dress that was appropriate for a business setting Some of the time	Had a manner of dress that was appropriate for a business setting Rarely	Had a manner of dress that was appropriate for a business setting Never	Had a manner of dress that was appropriate for a business setting N/A
Greeted you in a friendly and courteous way	Greeted you in a friendly and courteous way All of the time	Greeted you in a friendly and courteous way Most of the time	Greeted you in a friendly and courteous way Some of the time	Greeted you in a friendly and courteous way Rarely	Greeted you in a friendly and courteous way Never	Greeted you in a friendly and courteous way N/A

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* 7. How likely is it that you would recommend All Care Therapies to a friend or colleague?

Not at all likely

Extremely likely

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* 8. What does All Care do really well?

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* 9. What changes would All Care have to make for you to give it a higher rating?

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* 10. Would you allow All Care to use your response/s on our website or other promotional items?

Yes

If so, please provide your name and email so we can contact you and enter you into our gift card drawing!

All Care Therapies of Georgetown Patient Care Survey

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* 1. Who is your insurance provider?

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* 2. Which therapist/s do or your loved one currently work with? If you see more than one therapist within a discipline (i.e. more than 1 physical therapist), please select the therapist you see most often.

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* 3. Overall, how satisfied were you with your therapist/s at All Care Therapies?

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* 4. When describing your therapist/s, would you say they....

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* 5. Overall, how satisfied were you with the support staff at All Care Therapies?

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* 6. When describing our support staff, would you say they....

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* 7. How likely is it that you would recommend All Care Therapies to a friend or colleague?

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* 8. What does All Care do really well?

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* 9. What changes would All Care have to make for you to give it a higher rating?

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* 10. Would you allow All Care to use your response/s on our website or other promotional items?