2019 Member Satisfaction Survey
*
1.
Generally speaking how would you rate the timeliness of communications CSSEA sends to members?
(Required.)
Excellent
Very Good
Good
Fair
Poor
*
2.
Generally speaking how would you rate the relevance of the information CSSEA communicates to members?
(Required.)
Excellent
Very Good
Good
Fair
Poor
*
3.
Generally speaking how would you rate member services such as registering for events and managing contact information?
(Required.)
Excellent
Very Good
Good
Fair
Poor
*
4.
Generally speaking how would you rate the HRLR services you receive from CSSEA?
(Required.)
Excellent
Very Good
Good
Fair
Poor
*
5.
How would you rate the responsiveness of HRLR Consultants/Advocates to your queries?
(Required.)
Excellent
Very Good
Good
Fair
Poor
*
6.
How would you rate the quality of services you receive from your CSSEA Consultant/Advocate?
(Required.)
Excellent
Very Good
Good
Fair
Poor
*
7.
Generally speaking how would you rate the data and reports you receive from CSSEA?
(Required.)
Excellent
Very Good
Good
Fair
Poor
Don’t know
*
8.
Generally speaking do you trust CSSEA acts with the best interests of its members in mind?
(Required.)
Strongly Trust
Neither Trust nor Distrust
Distrust
Strongly Distrust
9.
What changes to the collective agreement would your agency most like to see in order to help improve recruitment, retention and administration of the collective agreements?
*
10.
What educational topics would benefit your organization the most? Please select your top 3 priorities.
(Required.)
Performance coaching
Disciplinary process
Conducting effective investigations
Discrimination and the duty to accommodate
Understanding labour/management relations and the grievance process
Understanding key provisions of the collective agreement
Attendance Management
11.
Additional comments:
Current Progress,
0 of 11 answered