How was your charter? Question Title * 1. Departure Date Date / Time Date OK Question Title * 2. Your Name OK Question Title * 3. Coach Captain's Name OK Question Title * 4. What is your Nationality? OK Question Title * 5. Which would best describe you? International Tourist 17-39 Australian Tourist 17-39 International Tourist 40+ Australian Tourist 40+ Mining Transfer Corporate Charter Other OK Question Title * 6. Please rate the following: N/A Poor Average Good Excellent Pre tour information Pre tour information N/A Pre tour information Poor Pre tour information Average Pre tour information Good Pre tour information Excellent Pick up service/departure Pick up service/departure N/A Pick up service/departure Poor Pick up service/departure Average Pick up service/departure Good Pick up service/departure Excellent Tour itinerary & activities Tour itinerary & activities N/A Tour itinerary & activities Poor Tour itinerary & activities Average Tour itinerary & activities Good Tour itinerary & activities Excellent Management of food Management of food N/A Management of food Poor Management of food Average Management of food Good Management of food Excellent Quality of meals Quality of meals N/A Quality of meals Poor Quality of meals Average Quality of meals Good Quality of meals Excellent OK Question Title * 7. Coach Captain's performance: Poor Average Good Excellent Communication skills Communication skills Poor Communication skills Average Communication skills Good Communication skills Excellent Enthusiasm/motivation Enthusiasm/motivation Poor Enthusiasm/motivation Average Enthusiasm/motivation Good Enthusiasm/motivation Excellent Knowledge of area visited Knowledge of area visited Poor Knowledge of area visited Average Knowledge of area visited Good Knowledge of area visited Excellent Attention to safety and hygiene Attention to safety and hygiene Poor Attention to safety and hygiene Average Attention to safety and hygiene Good Attention to safety and hygiene Excellent Safe driving Safe driving Poor Safe driving Average Safe driving Good Safe driving Excellent Appearance/uniform Appearance/uniform Poor Appearance/uniform Average Appearance/uniform Good Appearance/uniform Excellent Overall leadership of tour Overall leadership of tour Poor Overall leadership of tour Average Overall leadership of tour Good Overall leadership of tour Excellent Comments OK Question Title * 8. How did you hear about us? Pinnacle Coachlines website Hotel Online Social Media Travel Agent Other (please specify) OK Question Title * 9. How did you book this charter? Online Phone Email Other (please specify) OK Question Title * 10. When did you book? Before departing for Australia/Perth On arrival into Australia On arrival into Perth Other (please specify) OK Question Title * 11. What was the most enjoyable part of your charter? OK Question Title * 12. What was the least enjoyable part of your charter? OK Question Title * 13. Would you recommend us to other travellers? Why/why not? OK Question Title * 14. Would you travel with Pinnacle Coachlines again? Yes No OK DONE
