BI Reporting: Excel® Power Pivot and Power Query Learn how Power Pivot and Power Query work together to provide Business Intelligence and reporting functionality. Power Query and Power Pivot are two essential tools for anyone who needs to import, analyze, and manipulate large datasets in Excel®, allowing them to turn raw data into meaningful insights, resulting in better decision-making. In this session, we will cover the fundamentals of these powerful data analysis tools that are built into Excel®. Power Query is used to import, transform, and merge data from multiple sources, whilst Power Pivot is used to create relationships (i.e., links) between multiple data sources, allowing you to create pivot tables from connected datasets, removing many of the limitations and frustrations that users find with creating traditional pivot tables in Excel®. In this presentation, you will learn, using practical examples, how Power Pivot and Power Query work together to provide Business Intelligence and reporting functionality within the familiar environment of Excel® to provide you with better business insights and enable you to make more informed business decisions. This training is aimed at users of Excel® (2010 and above for Windows®) who wish to learn about Power Pivot and Power Query. Attendees should have at least intermediate knowledge of Excel® and be familiar with formulas and creating pivot tables. Power Pivot may not be available for your version of Excel®. Learning Objectives You will be able to identify steps to import data into Excel. You will be able to recognize how to sync imported data with source data. You will be able to recognize the importance of the data model. You will be able to identify steps necessary to create a Power Pivot. Instructor: Mike Thomas, theexceltrainer.co.uk Runtime: 68 Minutes (CE's: AIPB 1.0 - ASAP PACE 0.1 - IAAP 1.0)
Leadership Vs Management Learn fundamental solutions to the challenges leadership and management face. Leadership and management face distinct challenges, each a little different. Leadership problems include effectively communicating a vision, difficulty building trust that cements strong relationships, and inspiring employees to give bring their A-game to work on a regular basis. On the other hand, management problems include ineffective planning, sloppy delegation, irritating micromanagement, and communication difficulties. Leadership and management problems cause employee disengagement. Research shows that employees don't leave companies, they leave managers, creating unnecessary recruitment, hiring, and training costs. This presentation teaches you fundamental principles that are common sense solutions to the challenges leadership and management face in the 21st century. The topics help individuals think strategically as a leader and think tactically as a manager. Aspects of people skills help managers accept employees as they are and while helping them grow professionally. The training helps leaders create connections and inspire employees to open their character gifts to help the organization retain their place in the chaotic marketplace. This program helps managers and leaders to develop a clear, compelling vision, foster open communication, and delegate tasks that empower team members. By understanding and addressing the challenges addressed in this program, organizations can create a harmonious balance between leadership and management for sustainable success. NOTE: Before you attend this webinar, assess the engagement/disengagement of your employees by going to www.KarlaBrandau.com and click on 'Use The Disengagement Calculator' Instructor: Karla Brandau, CEO, Brandau Power Institute Runtime: 65 Minutes (CE's: ASA 1.0 - HRCI 1.0 - SHRM 1.0 - Nursing CEs through Medi-Sota)
How Artificial Intelligence is Transforming Customer Service Learn how to leverage AI to streamline operations, improve satisfaction, and gain a competitive edge. Are you curious about how technology can revolutionize the way you engage with customers? Artificial Intelligence is reshaping customer service by providing faster responses, personalized interactions, and innovative solutions to long-standing challenges. But implementing AI isn't without hurdles--balancing efficiency with empathy, addressing ethical concerns, and meeting ever-evolving customer expectations can be daunting. In this session, we'll explore cutting-edge AI tools like chatbots, virtual assistants, and predictive analytics, as well as the benefits and challenges they bring. Learn how to leverage AI to streamline operations, improve satisfaction, and gain a competitive edge. Whether you're a decision-maker, service leader, or curious professional, this program will provide the knowledge and strategies you need to embrace AI with confidence and transform your customer service approach. Instructor: Sherry Prindle, Professional Coach Academy Runtime: 60 Minutes (CE’s: ASAP PACE 0.1 - IAAP 1.0)
Retention Application Strategies for Employees Learn proven strategies to reduce turnover and boost engagement for a high-retention workplace. High employee turnover is a costly and disruptive challenge for organizations, leading to lost productivity, decreased morale, and significant financial strain. This topic provides a proven framework for reducing turnover and improving employee engagement using the Retention100™ assessment. Attendees will learn how to diagnose their organization's retention challenges, leverage data-driven strategies, and implement eight key pillars--from hiring right and recognition to communication and career development--that drive long-term employee commitment. By the end of the session, participants will have a clear action plan to create a thriving, high-retention workplace. Instructor: William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow, Rothwell & Associates, Inc. Runtime: 66 minutes (CE’s: AIPB 1.0 - HRCI 1.0 - SHRM 1.0 - Nursing CEs through Medi-Sota)