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* How would you rate your experience in dealing with the Budget / Rahaal lease contract procedure and conclusion?

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* How easy was it to obtain a lease quote from Budget / Rahaal?

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* How would you rate the sales executive’s response and behaviour during the quote to contract process? Rate on a scale of 1 to 10 (1 for poor & 10 for Excellent)

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* How would you rate the pre-lease vehicle delivery time after the signing of the contract?

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* How easy was it to deal with our Lease Customer Care offices in your city?

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* How would you rate the cleanliness of the new car given to you?

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* How easy was it to book a service appointment with us?

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* How would you rate our service advisor’s response on a scale of 1 to 5?                          (1 for poor & 5 for Excellent)

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* Did you receive your vehicle after fixing up to your satisfaction?

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* How do you rate the repair quality on a scale of 1 to 5? (1 for poor and 5 for excellent)

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* How easy was the lease closing procedure?

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* Was the TAMM canceled upon closing the vehicle?

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* Have you used our replacement services for breakdowns or in case of an accident?

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