Customer Feedback Question Title * 1. Please rate your satisfaction with the sales and quoting process Poor Fair Good Very Good Excellent N/A Poor Fair Good Very Good Excellent N/A OK Question Title * 2. Did you or your customer receive the product or service as promised? Yes No OK Question Title * 3. Please rate your satisfaction with the delivery of your product or system Poor Fair Good Very Good Excellent N/A Poor Fair Good Very Good Excellent N/A OK Question Title * 4. Please rate the quality of the product or system Poor Fair Good Very Good Excellent N/A Poor Fair Good Very Good Excellent N/A OK Question Title * 5. Please rate your satisfaction with support and customer service after you received your product Poor Fair Good Very Good Excellent N/A Poor Fair Good Very Good Excellent N/A OK Question Title * 6. Please rate your overall customer experience with On Site Gas Systems Poor Fair Good Very Good Excellent N/A Poor Fair Good Very Good Excellent N/A OK Question Title * 7. How likely would you be to recommend On Site Gas Systems to a friend? Never Not likely Likely Highly Likely N/A Never Not likely Likely Highly Likely N/A OK Question Title * 8. How likely are you to purchase additional products or services in the next 2 years? Never Not likely Likely Highly Likely N/A Never Not likely Likely Highly Likely N/A OK Question Title * 9. How did you hear about On Site Gas Systems? Web Seach Advertisement Referral Sales Representative Tradeshow Other OK Question Title * 10. Please provide any other comments or suggestions regarding your customer experience with On Site Gas Systems and anything we can do to improve the experience OK DONE