Remote access survey
Remote access survey
1.
Overall, How was your experience with remote access at Mid-IR?
Exceeded expectations
Met expectations
Below expectations
please elaborate
2.
How was your experience using NoMachine?
Exceeded expectations
Met expectations
Below expectations
Were there technological issues or instrument issues?
3.
How was your experience controlling the stage? What could we change to make it better? Would a tutorial before beam time be beneficial?
4.
What was your primary mode of communication
email
Microsoft teams
phone call
instant messaging/text
other (please specify)
Please comment on the effectiveness
5.
How was communication during the mail-in process
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Please tell us how we can improve, thinking about all steps of the process, from arranging beamtime, sample management, during measurements and follow-up.
6.
How was the quality of data collected
Better than you expected
About what you expected/similar quality to previous beamtime
Lower than expected
Looks good, but I haven't done the analysis
Data collected in the wrong region
Other comments about data quality
7.
What was you experience mailing your sample? Were the instructions easy to follow? Were you able to send your sample ready to be measured or did beamline staff mount the sample in some way?
8.
Did you use Quasar/Orange to view and/or analyze your data? View tutorials or use example workflows? What was your experience? Please be specific
9.
How important is it to your research to be able to do experiments at Mid-IR. Is remote access sufficient?
10.
What is the most important change we can make to the remote access experience from your perspective? Any other comments?
Current Progress,
0 of 10 answered