Washington Relay Remote Conference Captioning Survey

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* 1. In which city do you reside?

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* 2. Have you used Washington Relay’s newest service, Remote Conference Captioning (RCC)?

Yes

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* 3. How many times have you used RCC?

0-5 times

6-10 times

More than 10 times

N/A

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* 4. For which purpose are you using RCC?

Work-related conference calls over the phone

Work-related conference calls over video (Zoom, Teams, etc.)

Personal conference calls over the phone

Personal conference call over video

Webinars

Meetings

N/A

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* 5. Please rate your level of satisfaction with caption accuracy.

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 6. Please rate your level of satisfaction with the RCC scheduling process.

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Washington Relay Remote Conference Captioning Survey

Question Title

* 1. In which city do you reside?

Question Title

* 2. Have you used Washington Relay’s newest service, Remote Conference Captioning (RCC)?

Question Title

* 3. How many times have you used RCC?

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* 4. For which purpose are you using RCC?

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* 5. Please rate your level of satisfaction with caption accuracy.

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* 6. Please rate your level of satisfaction with the RCC scheduling process.

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* 7. Do you have any suggestions for improving RCC service?

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* 8. Please share any additional feedback you have related to Washington Relay services.

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* 9. Name (optional):