Washington Relay Remote Conference Captioning Survey
1.
In which city do you reside?
2.
Have you used Washington Relay’s newest service, Remote Conference Captioning (RCC)?
Yes
No
3.
How many times have you used RCC?
0-5 times
6-10 times
More than 10 times
N/A
4.
For which purpose are you using RCC?
Work-related conference calls over the phone
Work-related conference calls over video (Zoom, Teams, etc.)
Personal conference calls over the phone
Personal conference call over video
Webinars
Meetings
N/A
5.
Please rate your level of satisfaction with caption accuracy.
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6.
Please rate your level of satisfaction with the RCC scheduling process.
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
7.
Do you have any suggestions for improving RCC service?
8.
Please share any additional feedback you have related to Washington Relay services.
9.
Name (optional):
Current Progress,
0 of 9 answered