Check SCREEN READER MODE to make this survey compatible with screen readers.
Long-term care home family members, friends and caregivers
Thank you for answering this survey. The survey should take about 10 minutes to complete.
Patient Ombudsman is interested in hearing about the experiences of long-term care home residents and their family members/caregivers during the COVID-19 pandemic even if there was no COVID-19 outbreak in your relative/friend’s home. We want to know about your experience since the beginning of the pandemic, March 2020 until now.
If you had more than one relative or friend living in a long-term care home at any time between March 2020 and now, please select one person and answer the survey questions based on that person.
For at least some of the pandemic, visitation restrictions were in place and you may not have direct knowledge of all of the circumstances and conditions in the long-term care home. Please answer the questions based on the best of your knowledge or recollection.
If feasible, please also consider helping your relative or friend in long-term care to complete a resident survey about their own experience during COVID-19.
All personal and other information collected for this survey will be handled confidentially and only for the purpose of Patient Ombudsman’s investigation